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Date:      Thu, 10 Feb 2000 11:31:02 +1100
From:      Harry Woodward-Clarke <Harry.Woodward-Clarke@S1.com>
To:        systech@maui.net
Cc:        questions@freebsd.org
Subject:   Re: high load averages on mail server
Message-ID:  <38A206C6.BE67D1F8@S1.com>
References:  <20000209114921.C17536@fw.wintelcom.net> <Pine.BSI.4.05.10002091336550.16136-100000@earth.wnm.net> <q3t3as4g9lgdajten5h8brrs2uquocusb2@4ax.com> <20000209141950.A15924@work.maui.net>

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G'day,

> Aloha,
> 
>         They are using their pop client as far as I know.  Yes, this leaves
> it to their discretion and if some have "Leave Mail on Server" I'm screwed.
> Some also use Pine, Elm, or Mutt.  I've often thought about going through their
> and purging out "old" mail, but.........  Does anyone else do that as a
> general maintenance plan?  If so, how do you get away with deleting mail?
> Backups, and leave it up to them to call and ask for any old mail if they want
> it?
> 

at a previous employer (DEC, Australia - R.I.P.) they had much the same
problem with the All-in-Pieces mail system. So they implemented personal
quotas on the mail. If you left mail in the 'common' areas, it would be
cleaned out after a month (batch process run nightly) and moved to your
personal area. If you really really wanted to keep a certain message,
you left it in your own area. If you filled your personal mailbox, you
could either ask for a quota extension, delete some messages, or archive
messages and have the archive backed up to tape.

So, the mail wasn't 'deleted' outright, but rather forced back to the
user's quota, and the user was then required to deal with their use of
resources they had available to them.

It should be possible to do a similar process here. Now, admittedly,
using POP access does complicate things a bit - especially with "leave
message on server" enabled. But there again, you should be able to
enable quota restrictions of some sort, and then when they start
receiving phonecalls about messages 'bounced' due to exceeding quota,
they'll start to clean up after themselves.

Afterall, you're not their mother, you're just a SysAdmin ;')

hth,

|-|


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