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Date:      Tue, 11 Jun 2002 22:31:57 -0600 (CST)
From:      Ryan Thompson <ryan@sasknow.com>
To:        freebsd-isp@freebsd.org
Subject:   sendmail(8) meets the digital camera
Message-ID:  <20020611220627.U63701-100000@ren.sasknow.com>

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Here's the funny story:

One of our very nice hosting customers returned from vacation at 8am
this morning... complete with a 3 megapixel digital camera. The guy
constructed a ~5MB email and sends it out in one shot to a list of no
fewer than 228 of his very closest contacts.

You can do the math on that. :-)

The traffic was no problem (we've had a lot worse), but a long time
ago, I set up a cron job to process the sendmail queue every 15
minutes. Now, in the wake of this post-vacation payload, I'm seeing
some different unusual things every fifteen minutes with two (and only
two) of the recipients of the same message:

Jun 11 21:58:27 ren sendmail[64424]: g5BDvL606361:
to=<innocent1@theirisp.com>, delay=14:01:05, xdelay=00:03:34,
mailer=esmtp, pri=15502013, relay=theirisp.com. [205.136.0.57],
dsn=4.0.0, stat=I/O error

Is there any way to track down this "I/O" error? Surely, it's on
"theirisp"'s end... probably a broken mailserver?


Jun 11 21:58:30 ren sendmail[64424]: g5BDvL606361:
to=<innocent2@diffisp.com>, delay=14:01:08, xdelay=00:00:03,
mailer=esmtp, pri=15502013, relay=diffisp.com. [200.50.68.3],
dsn=4.3.1, stat=Deferred: 452 Message for <innocent2@diffisp.com>
would exceed mailbox quota

That is a bit unorthodox, no? Why wouldn't diffisp just accept
delivery and then send a bounce back to the sender as usual, instead
of forcing us to keep it in our queue and hammer them until *their*
user gets around to cleaning out his/her inbox? :-) I would guess
their setup is just broken. Am I right?

These two entries have been recurring in maillog every time the queue
script runs, and it's getting more than a little irritating. :-) For
now I've just backed off the sendmail queue script to run half as
often.

Any ideas/suggestions as to what I could do to avoid this problem,
both immediately, and for similar occurences in the future?

Thanks,
- Ryan

-- 
  Ryan Thompson <ryan@sasknow.com>

  SaskNow Technologies - http://www.sasknow.com
  901 1st Avenue North - Saskatoon, SK - S7K 1Y4

        Tel: 306-664-3600   Fax: 306-664-3630   Saskatoon
  Toll-Free: 877-727-5669     (877-SASKNOW)     North America


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