Date: Mon, 20 Jan 97 08:55:57 Pacific Standard Time From: "Sean J. Schluntz" <schluntz@pinpt.com> To: Snob Art Genre <benedict@echonyc.com> Cc: chat@freebsd.org Subject: Re: FreeBSD into larget corp. environment? Message-ID: <Chameleon.853779397.List@journeyman> References: <Pine.SOL.3.91.970118010407.7869B-100000@echonyc.com>
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> > If they don't know the resolution they can bring someone else in as well. > > There are many other things you could do to stream line it all and such. > > > > So in other words, the customer sends a recursive problem-resolution > request to the first-level tech, who can then look up and send > non-recursive requests to any more advanced users who are authoritative > for that type of problem. > > Reminds me of something, I can't think what. :) PTH!!! ;) -Sean ---------------------------------------------------------------------- Sean J. Schluntz <schluntz@pinpt.com> Manager, Support Services ph. 408.997.6900 x222 PinPoint Software Corporation fx. 408.323.2300 6155 Almaden Expressway, Suite 100 San Jose, CA. 95120 http://www.pinpt.com/ Local Time Sent: 01/20/97 08:55:57 ----------------------------------------------------------------------
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