Date: Sat, 07 Jan 1995 14:56:41 -0800 From: "Jordan K. Hubbard" <jkh@time.cdrom.com> To: Mark Tinguely <tinguely@plains.nodak.edu> Cc: hackers@freebsd.org Subject: Re: guest account: Yggdrasil information Message-ID: <29375.789519401@time.cdrom.com> In-Reply-To: Your message of "Sat, 07 Jan 95 09:29:07 CST." <199501071529.AA16555@plains.NoDak.edu>
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> We can implement good documentation, even some good tools, but there will > be a need for human help. I know there are a lot of iron in the fire, > and a lot of thinking about the future, and we need to think of human > specialize (the dreaded financial compensated) support. You are right, and may rest assured that we are right now taking steps to handle _that_ side of the equation. We also need to work on the basic system, however, so that the cost of `human support' does not become too onerous! :-( Jordan
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