Date: Mon, 4 Mar 2002 07:49:02 -0500 From: Jim Freeze <jim@freeze.org> To: questions@freebsd.org Subject: Re: I bought your system and am not so happy! Message-ID: <20020304074902.A35545@freeze.org> In-Reply-To: <200203041132.g24BW5g50751@sheol.localdomain>; from hawkeyd@visi.com on Mon, Mar 04, 2002 at 05:32:05AM -0600 References: <20020304181911.C483_osiris.sigterm.com@ns.sol.net> <005201c1c34f$f6b0f730$6f830acf_gdennyj@ns.sol.net> <200203041132.g24BW5g50751@sheol.localdomain>
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From time-to-time we see these types of responses to the questions list. In my opinion, they are happening for two reasons. 1) There is documentation that says if you have questions to send mail to questions@freebsd.org. Those who are introduced to FreeBSD via a 'commercial channel' (such as buying discs from freebsdmall) assume they are directing their email to a corporation. 2) these responses come due to a level of consumer expectation from an OS install. Concerning the latter, I have seen more than once the response of the group to be, 'what an idiot, doesn't he know...', or 'FreeBSD is not meant for uninformed...]'. Personally, I use FreeBSD in many capacities. And yes, the current install allows me to configure my systems the way I see fit in an efficient manner. However, this does not mean that FreeBSD could not provide a streamlined desktop version in the install. But maybe I am off track here. Maybe anyone asking for this type of OS should be pointed to Max OSX or some derivative thereof. If we don't have a solution, a kind reply that we don't would be sufficient. I think that this would indicate that, 'we hear and understand you, but what you are asking for is not what FreeBSD is intended to do, why don't you try...'. However, if the defensive repsonses indicate that we are feeling guilty, maybe FreeBSD should listen and begin incorporating suggestions from others where it is appropriate. $0.02 -- Jim Freeze "Give some people an attoparsec and they'll take 16.093 Tera-angstroms" To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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