Date: Mon, 5 Sep 2011 10:59:15 +0200 From: Hans Petter Selasky <hselasky@c2i.net> To: freebsd-usb@freebsd.org Cc: Kaminar <Kaminar@seznam.cz> Subject: Re: Problem with connecting external HDD ADATA CH11 1TB USB 3.0 Message-ID: <201109051059.16048.hselasky@c2i.net> In-Reply-To: <36906.1460.1877-31416-1359865944-1315210148@seznam.cz> References: <36906.1460.1877-31416-1359865944-1315210148@seznam.cz>
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On Monday 05 September 2011 10:09:08 Kaminar wrote: > Hi, > > I bought external HDD ADATA CH11 1TB USB 3.0 (compatible with USB2.0). I > have problem to connect HDD to FreeBSD box. I post my problem on FreeBSD > forum (the thread on FreeBSD forum is > http://forums.freebsd.org/showthread.php?t=26082). People on forum suggest > to me to send problem here. I enclosure summary of everything of what I > observed. > > HDD: external HDD ADATA CH11 1TB USB 3.0 (compatible with USB2.0), 2.5inch > size without cable power supply. > > After HDD connection to USB2.0 on desktop PC with FreeBSD 8.1R I got error > messages: > > Code: > > kernel: usb_alloc_device: set address 2 failed (USB_ERR_STALLED, ignored) > kernel: usb_alloc_device: getting device descriptor at addr 2 failed, > USB_ERR_STALLED kernel: usbd_req_re_enumerate: addr=2, set address failed! > (USB_ERR_STALLED, ignored) kernel: usbd_req_re_enumerate: getting device > descriptor at addr 2 failed, USB_ERR_STALLED kernel: > usbd_req_re_enumerate: addr=2, set address failed! (USB_ERR_STALLED, > ignored) kernel: usbd_req_re_enumerate: getting device descriptor at addr > 2 failed, USB_ERR_STALLED kernel: ugen4.2: <(null)> at usbus4 > (disconnected) > kernel: uhub_reattach_port: could not allocate new device > > > In this thread http://forums.freebsd.org/showthread.php?t=25386 I found > somebody solved similar problem by connecting disk within USB hub. I tried > three hubs. Every USB hubs have not power supply. > > > With the first USB hub I got: > ----------------------------- > > Code: > > kernel: ugen4.2: <ALCOR> at usbus4 > kernel: uhub9: <ALCOR Generic USB Hub, class 9/0, rev 1.10/3.12, addr 2> on > usbus4 kernel: uhub9: 4 ports with 4 removable, self powered > root: Unknown USB device: vendor 0x125f product 0xa11a bus uhub9 > kernel: ugen4.3: <ADATA> at usbus4 > kernel: umass0: <ADATA CH11, class 0/0, rev 2.10/1.00, addr 3> on usbus4 > kernel: umass0: SCSI over Bulk-Only; quirks = 0x0000 > kernel: umass0:14:0:-1: Attached to scbus14 > > No success. No device appeared. It looks like USB hub seems not to properly > powering HDD. The HDD probably was not spinning and there was only hearing > quiet ticking from HDD. > > After disconnecting disk I got: > > Code: > > kernel: ugen4.3: <ADATA> at usbus4 (disconnected) > kernel: umass0: at uhub9, port 4, addr 3 (disconnected) > kernel: (probe0:umass-sim0:0:0:0): AutoSense failed > kernel: ugen4.2: <ALCOR> at usbus4 (disconnected) > kernel: uhub9: at uhub4, port 2, addr 2 (disconnected) > > > With the second USB hub I got: > ------------------------------ > > Code: > > kernel: ugen8.2: <vendor 0x05e3> at usbus8 > kernel: uhub9: <vendor 0x05e3 USB2.0 Hub, class 9/0, rev 2.00/7.02, addr 2> > on usbus8 kernel: uhub9: 4 ports with 4 removable, self powered > root: Unknown USB device: vendor 0x125f product 0xa11a bus uhub9 > kernel: ugen8.3: <ADATA> at usbus8 > kernel: umass0: <ADATA CH11, class 0/0, rev 2.10/1.00, addr 3> on usbus8 > kernel: umass0: SCSI over Bulk-Only; quirks = 0x0000 > kernel: umass0:14:0:-1: Attached to scbus14 > > kernel: (probe0:umass-sim0:0:0:0): AutoSense failed > kernel: ugen8.3: <ADATA> at usbus8 (disconnected) > kernel: umass0: at uhub9, port 3, addr 3 (disconnected) > kernel: ugen8.2: <vendor 0x05e3> at usbus8 (disconnected) > kernel: uhub9: at uhub8, port 2, addr 2 (disconnected) > > No success. No device appeared. > > > With the third USB hub I got: > ----------------------------- > > Code: > > kernel: ugen8.2: <vendor 0x05e3> at usbus8 > kernel: uhub9: <vendor 0x05e3 USB2.0 Hub, class 9/0, rev 2.00/7.02, addr 2> > on usbus8 kernel: uhub9: 4 ports with 4 removable, self powered > root: Unknown USB device: vendor 0x125f product 0xa11a bus uhub9 > kernel: ugen8.3: <ADATA> at usbus8 > kernel: umass0: <ADATA CH11, class 0/0, rev 2.10/1.00, addr 3> on usbus8 > kernel: umass0: SCSI over Bulk-Only; quirks = 0x0000 > kernel: umass0:14:0:-1: Attached to scbus14 > kernel: da0 at umass-sim0 bus 0 scbus14 target 0 lun 0 > kernel: da0: <ADATA CH11 GL00> Fixed Direct Access SCSI-5 device > kernel: da0: 40.000MB/s transfers > kernel: da0: 953869MB (1953525168 512 byte sectors: 255H 63S/T 121601C) > kernel: ugen8.3: <ADATA> at usbus8 (disconnected) > kernel: umass0: at uhub9, port 3, addr 3 (disconnected) > kernel: (da0:umass-sim0:0:0:0): lost device > kernel: (da0:umass-sim0:0:0:0): removing device entry > kernel: ugen8.2: <vendor 0x05e3> at usbus8 (disconnected) > kernel: uhub9: at uhub8, port 2, addr 2 (disconnected) > > With the third USB hub it seems HDD is working. The disk was preformated to > FAT32. I tried to copy one small file and delete it. It works. > > But why doesn't it work if HDD is connected directly to PC or within 1st or > 2nd USB hub? The third USB hub is not mine and I am afraid it is not on > market yet. Due to I need other solution to use my external HDD. > > > Linux box (Ubuntu 10.04): > ------------------------- > > I tried it on Linux box too (on Ubuntu 10.04 which is on different computer > than my FreeBSD is installed). HDD directly plugged to computer's USB2.0 > connector was automatically mounted and it seems to work. But in messages > appeared some error: > > Code: > > usb 1-7: new high speed USB device using ehci_hcd and address 4 > usb 1-7: configuration #1 chosen from 1 choice > Initializing USB Mass Storage driver... > scsi4 : SCSI emulation for USB Mass Storage devices > usbcore: registered new interface driver usb-storage > USB Mass Storage support registered. > usb-storage: device found at 4 > usb-storage: waiting for device to settle before scanning > usb-storage: device scan complete > scsi 4:0:0:0: Direct-Access ADATA CH11 GL00 PQ: 0 ANSI: > 5 sd 4:0:0:0: Attached scsi generic sg3 type 0 > sd 4:0:0:0: [sdc] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB) > sd 4:0:0:0: [sdc] Write Protect is off > sd 4:0:0:0: [sdc] Mode Sense: 23 00 00 00 > sd 4:0:0:0: [sdc] Assuming drive cache: write through > sd 4:0:0:0: [sdc] Assuming drive cache: write through > sdc: sdc1 > sd 4:0:0:0: [sdc] Assuming drive cache: write through > sd 4:0:0:0: [sdc] Attached SCSI disk > sd 4:0:0:0: [sdc] Sense Key : Recovered Error [current] [descriptor] > Descriptor sense data with sense descriptors (in hex): > 72 01 04 1d 00 00 00 0e 09 0c 00 00 00 00 00 00 > 00 4f 00 c2 00 50 > sd 4:0:0:0: [sdc] ASC=0x4 ASCQ=0x1d > > On the Internet this Linux bug is mentioned, but I didn't find any > solution. > > > Livecd FreeBSD 9.0-BETA1: > -------------------------------- > > I tried my external HDD under FreeBSD 9.0-BETA1 (same computer where my > FreeBSD 8.1R is installed). After I connected HDD to USB2.0 port, same > problem appeared as in my first post in this email. After connecting HDD to > USB3.0 I got this messages with some error: > > Code: > > ugen4.2: <ADATA> at usbus4 > umass0: <ADATA CH11, class 0/0, rev 3.00/1.00, addr 1> on usbus4 > umass0: SCSI over Bulk-Only; quirks = 0x0000 > umass0:15:0:-1: Attached to scbus15 > (probe0:umass-sim0:0:0:0): REPORT LUNS. CDB: a0 0 0 0 0 0 0 0 0 10 0 0 > (probe0:umass-sim0:0:0:0): CAM status: SCSI Status Error > (probe0:umass-sim0:0:0:0): SCSI status: Check Condition > (probe0:umass-sim0:0:0:0): SCSI sense: ILLEGAL REQUEST asc:20,0 (Invalid > command operation code) da0 at umass-sim0 bus 0 scbus15 target 0 lun 0 > da0: <ADATA CH11 GL00> Fixed Direct Access SCSI-5 device > da0: 400.000MB/s transfers > da0: 953869MB (1953525168 512 byte sectors: 255H 63S/T 121601C) > > It seems that HDD would probably work. I tried to mount it and write one > file. The information about error on the Internet is messy for me. > > After unplugging HDD I got: > > Code: > > ugen4.2: <ADATA> at usbus4 (disconnected) > umass0: at uhub4, port 1, addr 1 (disconnected) > (da0:umass-sim0:0:0:0): lost device - 0 outstanding > (da0:umass-sim0:0:0:0): removing device entry > > > Could you give me some suggestion what is wrong? Hi, Is it possible you could try a 9-BETA live CD and see if there are any differences? There has been some changes regarding how enumeration works between 8.1R and 8.2 stable / 9.X. There are many reasons that a USB device won't work. It is not always possible to fix. Thanks for all the logs. Could you dump the USB speed of your device in all the different cases using usbconfig? --HPS
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