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Date:      Mon, 5 Dec 2016 01:03:57 +0000 (GMT)
From:      Mellanox Support Admin <supportadmin@mellanox.com>
To:        "freebsd-infiniband@freebsd.org" <freebsd-infiniband@freebsd.org>
Subject:   Mellanox Case # 00320058 : RE: Slow speed with Mellanox IS5023 Switch and Connect-X3 cards  was updated  [ref:_00D507heg._50050q9Npg:ref ]
Message-ID:  <PyXUO000000000000000000000000000000000000000000000OHOTML00QXK29IK4RTmTRntFxODi0g@sfdc.net>

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Dear Vin=C3=ADcius Ferr=C3=A3o,=20

Your Mellanox support case # 00320058/   has been updated By , with the fol=
lowing comment:=20
/-------------------------------------------------------------
Hello Vin=C3=ADcius Ferr=C3=A3o,

Thank you for contacting Mellanox Technical Support.

1) DId you try changing switch ports when testing performance between two F=
reeBSD machines through switch?
2) What happens when you try a back-to-back connection between two FreeBSD =
machines? Do you get good results?
3) Did you test the performance between FreeBSD and a Linux machine through=
 switch?

Please, follow the provided procedure in order to query your unmanaged swit=
ch:=20
=20
1) Download and install MFT (Mellanox Firmware Tool):
http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio=
n=3D34
Refer to the User Manual for the installation instructions:
http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf
=20
2) From one of the nodes in the fabric, invoke: ibswitches.
Match the relevant switch GUID from the Mellanox switch label to the LID.
=20
3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->=
 mst status
=20
4) Identify the relevant unmanaged switch mst representation based on the s=
witch LID (from previous step 2).
* Matching the remote switch mst device representation to the relevant swit=
ch procedure:
Locate the switch in the "ibswitches" output and retrieve the switch LID.=
=20
Convert the LID from Decimal to Hexadecimal base.
Locate the device with this LID (in hex base) from the "mst status" output.=
=20

5) Invoke the following command, and provide the output:
flint -d <remote_switch_mst_device> q


We're looking forward to hearing from you.

Best regards,
Mellanox Technical Support
-------------------------------------------------------------/

Thank You,=20

=20

Click on the link to access the case:=20
https://mymellanox.force.com/support/5005000000q9Npg

Don=E2=80=99t forget to check out our Online Academy, register now to learn=
 about the products and technology, http://academy.mellanox.com/login/index=
.php=20

/------ Your Case Comments History ------=20
-------------------------------------------------
  Created by: Benny Filin 2016-12-05 01:03:55
Hello Vin=C3=ADcius Ferr=C3=A3o,

Thank you for contacting Mellanox Technical Support.

1) DId you try changing switch ports when testing performance between two F=
reeBSD machines through switch?
2) What happens when you try a back-to-back connection between two FreeBSD =
machines? Do you get good results?
3) Did you test the performance between FreeBSD and a Linux machine through=
 switch?

Please, follow the provided procedure in order to query your unmanaged swit=
ch:=20
=20
1) Download and install MFT (Mellanox Firmware Tool):
http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio=
n=3D34
Refer to the User Manual for the installation instructions:
http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf
=20
2) From one of the nodes in the fabric, invoke: ibswitches.
Match the relevant switch GUID from the Mellanox switch label to the LID.
=20
3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->=
 mst status
=20
4) Identify the relevant unmanaged switch mst representation based on the s=
witch LID (from previous step 2).
* Matching the remote switch mst device representation to the relevant swit=
ch procedure:
Locate the switch in the "ibswitches" output and retrieve the switch LID.=
=20
Convert the LID from Decimal to Hexadecimal base.
Locate the device with this LID (in hex base) from the "mst status" output.=
=20

5) Invoke the following command, and provide the output:
flint -d <remote_switch_mst_device> q


We're looking forward to hearing from you.

Best regards,
Mellanox Technical Support

-------------------------------------------------
  Created by: Jubran Jubran 2016-12-01 16:41:35
Hello Vin=C3=ADcius Ferr=C3=A3o,

Thank you for contacting Mellanox Technical Support.

1) DId you try changing switch ports when testing performance between two F=
reeBSD machines through switch?
2) What happens when you try a back-to-back connection between two FreeBSD =
machines? Do you get good results?
3) Did you test the performance between FreeBSD and a Linux machine through=
 switch?

Please, follow the provided procedure in order to query your unmanaged swit=
ch:=20
=C2=A0
1) Download and install MFT (Mellanox Firmware Tool):
http://www.mellanox.com/content/pages.php?pg=3Dmanagement_tools&menu_sectio=
n=3D34
Refer to the User Manual for the installation instructions:
http://www.mellanox.com/pdf/MFT/MFT_user_manual.pdf
=C2=A0
2) From one of the nodes in the fabric, invoke: ibswitches.
Match the relevant switch GUID from the Mellanox switch label to the LID.
=C2=A0
3) From one of the nodes in the fabric , invoke: mst start -> mst ib add ->=
 mst status
=C2=A0
4) Identify the relevant unmanaged switch mst representation based on the s=
witch LID (from previous step 2).
* Matching the remote switch mst device representation to the relevant swit=
ch procedure:
Locate the switch in the "ibswitches" output and retrieve the switch LID.=
=20
Convert the LID from Decimal to Hexadecimal base.
Locate the device with this LID (in hex base) from the "mst status" output.=
=C2=A0

5) Invoke the following command, and provide the output:
flint -d <remote_switch_mst_device> q


We're looking forward to hearing from you.

Best regards,
Mellanox Technical Support=20
-------------------------------------------------------/



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