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Date:      Sun, 14 Jun 2020 13:15:46 +0200
From:      Axel Rau <Axel.Rau@chaos1.de>
To:        freebsd-hardware@freebsd.org
Subject:   [HELP] umass device no longer recognised after recent upgrade
Message-ID:  <B3EBF353-D3CC-4476-91A9-3BF5949477DD@Chaos1.DE>

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After installing the recent update to 12.1-RELEASE-p6 via =
freebsd-update, our USB backup device is no longer recognized. This USB =
3.x device (Seagate serial NA9QFX4L) was never recognized by FreeBSD.
To get it to work, we used the integrated hub of another seagate disk =
(serial NA7DQ4JJ) which worked until now.

usbconfig output:
t# usbconfig
ugen0.1: <Intel EHCI root HUB> at usbus0, cfg=3D0 md=3DHOST spd=3DHIGH =
(480Mbps) pwr=3DSAVE (0mA)
ugen0.2: <vendor 0x8087 product 0x07db> at usbus0, cfg=3D0 md=3DHOST =
spd=3DHIGH (480Mbps) pwr=3DSAVE (0mA)
ugen0.3: <vendor 0x0000 product 0x0001> at usbus0, cfg=3D0 md=3DHOST =
spd=3DHIGH (480Mbps) pwr=3DSAVE (100mA)
ugen0.4: <vendor 0x0557 product 0x2419> at usbus0, cfg=3D0 md=3DHOST =
spd=3DLOW (1.5Mbps) pwr=3DON (160mA)


Part of dmesg before update:
- - -
Root mount waiting for: usbus1 usbus0
uhub1: 8 ports with 8 removable, self powered
ugen0.2: <VIA Labs, Inc. USB3.0 Hub> at usbus0
uhub2 on uhub1
uhub2: <VIA Labs, Inc. USB3.0 Hub, class 9/0, rev 3.00/91.01, addr 1> on =
usbus0
Root mount waiting for: usbus1 usbus0
uhub2: 4 ports with 4 removable, self powered
Root mount waiting for: usbus1 usbus0
ugen0.3: <Seagate Backup+ Hub> at usbus0
uhub3 on uhub2
uhub3: <Seagate> on usbus0
Root mount waiting for: usbus1 usbus0
uhub3: 3 ports with 3 removable, self powered
uhub0: 8 ports with 8 removable, self powered
Root mount waiting for: usbus1 usbus0
ugen1.2: <vendor 0x8087 product 0x07db> at usbus1
uhub4 on uhub0
uhub4: <vendor 0x8087 product 0x07db, class 9/0, rev 2.00/0.02, addr 2> =
on usbus1
uhub4: 4 ports with 4 removable, self powered
ugen0.4: <Seagate Backup+ Hub BK> at usbus0
umass0 on uhub3
umass0: <Seagate Backup+ Hub BK, class 0/0, rev 3.10/1.00, addr 3> on =
usbus0
umass0:  SCSI over Bulk-Only; quirks =3D 0x0100
umass0:6:0: Attached to scbus6
da0 at umass-sim0 bus 0 scbus6 target 0 lun 0
da0: <Seagate Backup+ Hub BK D781> Fixed Direct Access SPC-4 SCSI device
da0: Serial Number NA9QFX4L
da0: 400.000MB/s transfers
da0: 7630885MB (15628053167 512 byte sectors)
da0: quirks=3D0x2<NO_6_BYTE>
GEOM: da0: the primary GPT table is corrupt or invalid.
GEOM: da0: using the secondary instead -- recovery strongly advised.
ugen1.3: <vendor 0x0000 product 0x0001> at usbus1
uhub5 on uhub4
uhub5: <vendor 0x0000 product 0x0001, class 9/0, rev 2.00/0.00, addr 3> =
on usbus1
Root mount waiting for: usbus1 usbus0
uhub5: 4 ports with 3 removable, self powered
ugen1.4: <vendor 0x0557 product 0x2419> at usbus1
ukbd0 on uhub5
ukbd0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 4> =
on usbus1
kbd1 at ukbd0
ugen0.5: <Seagate Backup+  Desk> at usbus0
umass1 on uhub3
umass1: <Seagate Backup+  Desk, class 0/0, rev 3.00/5.11, addr 4> on =
usbus0
umass1:  SCSI over Bulk-Only; quirks =3D 0x8100
umass1:7:1: Attached to scbus7
da1 at umass-sim1 bus 1 scbus7 target 0 lun 0
da1: <Seagate Backup+  Desk 0511> Fixed Direct Access SPC-4 SCSI device
da1: Serial Number NA7DQ4JJ
da1: 400.000MB/s transfers
da1: 3815447MB (7814037167 512 byte sectors)
da1: quirks=3D0x2<NO_6_BYTE>
Root mount waiting for: usbus0
ugen0.6: <VIA Labs, Inc. USB2.0 Hub> at usbus0
uhub6 on uhub1
uhub6: <VIA Labs, Inc. USB2.0 Hub, class 9/0, rev 2.10/91.00, addr 5> on =
usbus0
Root mount waiting for: usbus0
uhub6: 4 ports with 4 removable, self powered
ugen0.7: <Seagate Backup+ Hub> at usbus0
uhub7 on uhub6
uhub7: <Seagate Backup+ Hub, class 9/0, rev 2.10/48.85, addr 6> on =
usbus0
uhub7: MTT enabled
Root mount waiting for: usbus0

- - -
after update:
- - -
Root mount waiting for: usbus0
ugen0.2: <vendor 0x8087 product 0x07db> at usbus0
uhub1 on uhub0
uhub1: <vendor 0x8087 product 0x07db, class 9/0, rev 2.00/0.02, addr 2> =
on usbus0
uhub1: 4 ports with 4 removable, self powered
ugen0.3: <vendor 0x0000 product 0x0001> at usbus0
uhub2 on uhub1
uhub2: <vendor 0x0000 product 0x0001, class 9/0, rev 2.00/0.00, addr 3> =
on usbus0
Root mount waiting for: usbus0
uhub2: 4 ports with 3 removable, self powered
ugen0.4: <vendor 0x0557 product 0x2419> at usbus0
ukbd0 on uhub2
ukbd0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 4> =
on usbus0
kbd1 at ukbd0
lo0: link state changed to UP
igb0: link state changed to UP
ums0 on uhub2
ums0: <vendor 0x0557 product 0x2419, class 0/0, rev 1.10/1.00, addr 4> =
on usbus0
ums0: 3 buttons and [Z] coordinates ID=3D0
- - -

Any help appreciated.
Axel
---
PGP-Key: CDE74120  =E2=98=80  computing @ chaos claudius


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