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Date:      Sat, 19 Mar 2005 20:07:31 -0700
From:      Theo de Raadt <deraadt@cvs.openbsd.org>
To:        Ben Goren <ben@trumpetpower.com>
Cc:        Doug Richardson <doug_richardson@adaptec.com>
Subject:   Re: Adaptec AAC raid support 
Message-ID:  <200503200307.j2K37Vvs005282@cvs.openbsd.org>
In-Reply-To: Your message of "Sat, 19 Mar 2005 14:04:16 MST." <c6c02002c381725ed3338a58112d12d4@trumpetpower.com> 

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Well spoken, Ben.

Very well spoken.

> On 2005 Mar 19, at 1:21 PM, Scott Long wrote:
> 
> > The hardware is tricky
> > to get right and there are bugs in different cards and different
> > firmware versions that often need to be worked around.  It's all
> > documented in my driver, and I'm happy to share my knowledge.
> 
> I used to think good things of Adaptec hardware, and always figured 
> they'd be at the top of any list I ever put together should I need to 
> buy RAID hardware.
> 
> This one paragraph has all but convinced me that I'd be nuts to do so.
> 
> First, we have an ex-employee stating that the stuff is ``tricky'' and 
> full of bugs. Not something I want to trust critical data to.
> 
> Next, that different cards and different firmware versions have bugs 
> that ``often need to be worked around'' also does not inspire 
> confidence. If Adaptec *knows* about these bugs, why is it left to the 
> driver to fix? Why hasn't it been fixed *IN*THE*FIRMWARE*?
> 
> Finally, we learn that these bugs are semi-public knowledge...but that 
> Adaptec is *STILL* refusing to provide the information necessary to 
> work around them. Instead, you have to hope that their ex-employees 
> follow through with offers to share their knowledge.
> 
> Those are three serious strikes. Any one of them would be a probable 
> deal-breaker for me.
> 
> While I'm sure nobody's perfect...surely there are other vendors who 
> produce products which aren't so buggy in the first place, who fix 
> their bugs once they find them, and warn people what to look out for?
> 
> Frankly, if Mr. Long is providing an accurate description of the 
> quality of Adaptec products--and, after all, he used to work there, so 
> he should know--then I'd say that Theo would be nuts *not* to pull 
> support from them. After all, why should OpenBSD get blamed for 
> Adaptec's crap?
> 
> Cheers,
> 
> b&
> 
> [demime 1.01d removed an attachment of type application/pgp-signature which had a name of PGP.sig]
> 



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