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Date:      Sun, 10 May 2009 19:00:12 +0100
From:      Frank Shute <frank@shute.org.uk>
To:        Chun-fan Ivan Liao <ivan@ivangelion.tw>
Cc:        apcupsd-users@lists.sourceforge.net, freebsd-questions@freebsd.org
Subject:   Re: 4 apcupsd problems using USB to connect on FreeBSD 7.2-RELEASE
Message-ID:  <20090510180012.GA87871@melon.esperance-linux.co.uk>
In-Reply-To: <173f52ec0905100208sda471d2q31534ca168650d63@mail.gmail.com>
References:  <173f52ec0905100208sda471d2q31534ca168650d63@mail.gmail.com>

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On Sun, May 10, 2009 at 05:08:03PM +0800, Chun-fan Ivan Liao wrote:
>
> OS version: FreeBSD 7.2 RELEASE
> apcupsd version: 3.14.5
> UPS model: APC-MGE Back-UPS RS 1000VA (BR1000TW)
> UPS cable type: usb
> 
> 3 important lines in /usr/local/etc/apcupsd/apcupsd.conf:
> ---------
> UPSCABLE usb
> UPSTYPE usb
> DEVICE
> ---------
> Other lines are default.

I've got an APC SmartUPS 750 (USB on 6.4-RELEASE).

When I hacked my apcupsd.conf (sometime ago now), I put in:

DEVICE ugen0

I don't know if that's your problem i.e: you haven't specified the
DEVICE.

> 
> 
> Problem Description:
> 1.
> The APC box cannot be detected when connected to the FreeBSD system on
> system boot. (apcupsd_enable="YES" is set in /etc/rc.conf )
> 
> The associated messages in /var/log/messages:
> ---------
> May 10 16:08:27 aura-cosmetics apcupsd[901]: apcupsd FATAL ERROR in
> bsd-usb.c at line 735 Cannot find UPS device -- For a link to detailed
> USB trouble shooting information, please see
> <http://www.apcupsd.com/support.html>.
> May 10 16:08:27 aura-cosmetics apcupsd[901]: apcupsd error shutdown completed
> ---------
> 
> 2.
> Continuing 1, if I unplug the connecting USB then re-plug it to the
> same port, the USB cannot be identified.
> 
> The associated message in /var/log/messages:
> ---------
> May 10 16:36:17 aura-cosmetics kernel: uhub0: device problem
> (TIMEOUT), disabling port 3
> ---------
> 
> 3.
> Contiuning 2, changing the port to plug the USB will do, and
> /var/log/messages reads:
> ---------
> May 10 16:41:07 aura-cosmetics root: Unknown USB device: vendor 0x051d
> product 0x0002 bus uhub1
> May 10 16:41:08 aura-cosmetics kernel: ugen0: <American Power
> Conversion Back-UPS RS 1000 FW:7.g9a.D USB FW:g9a, class 0/0, rev
> 1.10/1.06, addr 2> on uhub1
> ---------
> 
> But when starting the apcupsd now using [apcupsd start], there is no
> "freebsd startup succeeded" message appearing in /var/log/messages.
> 
> However using [ps ax| grep apcupsd], there is the following associated
> procedure in the standard output:
> ---------
> 1264  ??  Ss     0:00.01 apcupsd start
> ---------
> 
> 4.
> The last problem continuing 3, if stopping the apcupsd now using
> [apcupsd stop], the following error messages occur in
> /var/log/messages:
> ---------
> May 10 16:48:11 aura-cosmetics apcupsd[1270]: Valid lock file for
> pid=1264, but not ours pid=1270
> May 10 16:48:11 aura-cosmetics apcupsd[1271]: apcupsd FATAL ERROR in
> bsd-usb.c at line 735 Cannot find UPS device -- For a link to detailed
> USB trouble shooting information, please see
> <http://www.apcupsd.com/support.html>.
> May 10 16:48:11 aura-cosmetics apcupsd[1271]: Valid lock file for
> pid=1264, but not ours pid=1271
> May 10 16:48:11 aura-cosmetics apcupsd[1271]: apcupsd error shutdown completed
> ---------
> 
> Any help will be greatly appreciated.

Regards,

-- 

 Frank 


 Contact info: http://www.shute.org.uk/misc/contact.html 




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