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Date:      Sun, 30 Mar 1997 12:53:16 -0800 (PST)
From:      Randy Katz <randyk@ccsales.com>
To:        Mark Knipfer <adam@choice.net>
Cc:        orders@cdrom.com, support@cdrom.com, info@FreeBSD.ORG, support@FreeBSD.ORG
Subject:   Re: FreeBSD v2.1.7
Message-ID:  <Pine.BSF.3.91.970330125015.22304B-100000@ccsales.ccsales.com>
In-Reply-To: <333eac34.1282901@mail.choice.net>

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Why don't you just call the people you ordered the cd from and get an 
RMA? I've been loading FreeBSD for years and your exploitation is 
seemingly inconsiderate and even abusive...have some pity on these people 
who do a great job distributing a NON-Commercial Operating System which 
WE *love* and USE with a VERY HIGH DEGREE of success.

Please don't blast these lists, we use them and take them seriously.


On Sun, 30 Mar 1997, Mark Knipfer wrote:

> To Whom It Concerns:
> 
> I purchased FreeBSD v2.1.7 CD-ROM (2-set) a couple weeks ago and have been
> trying ever since to install it on my system.  I heard from some other FreeBSD
> users that my computer may be incompatible, which I have found out was untrue
> and FreeBSD should work on my without problems.
> 
> Before and ever since that I have heard that, FreeBSD v2.1.7 has not installed
> on the system.  It does load to a point and receive various errors:
> 
>     * missing files or permission denied while loading from the cd-rom's
> 
>     * missing kernel routines or distributions from the cd (filename.tgz
>       files)
> 
>     * debugging mode not permitted to run on this version.
> 
>     * can not create user profile (when the install.txt file tells you need
>       to create a profile for yourself)
> 
>     * system lock ups when loading FreeBSD v2.1.7 which errors stating that
>       kernel has errors or damaged operating system.
> 
> and so on witht the errors.  I have spent the last 1-2 weeks trying to load
> this operating system which seems not want to load on my system.
> 
> I remember reading on the web page that there is a 30-day money back guarantee,
> hassle free.  I would like send this cd-rom set back (FreeBSD v2.1.7) and
> receive my money back since it has taken up so much of my time, and getting no
> where.
> 
> I hope that this message is not ignored like the rest of my support e-mail
> messages that I have written for assistance.
> 
> Thanks,
> Mark Knipfer
> President of Adam Computer Services
> mailto: adam@choice.net
> 


RAK

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Randy A. Katz
Computer Consultation & Sales
505 S. Beverly Drive, Suite 472			       Beverly Hills, CA  90212
(213) 307-9581					       http://www.ccsales.com
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