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Date:      Fri, 24 Mar 2000 06:57:50 -0800
From:      Cy Schubert - ITSD Open Systems Group <Cy.Schubert@uumail.gov.bc.ca>
To:        John Reynolds~ <jreynold@sedona.ch.intel.com>
Cc:        stable@FreeBSD.ORG
Subject:   Re: What does "Voxware still supported in 4.0" mean exactly? 
Message-ID:  <200003241458.GAA05156@cwsys.cwsent.com>
In-Reply-To: Your message of "Fri, 24 Mar 2000 06:30:53 PST." <200003241431.GAA05074@cwsys.cwsent.com> 

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BTW, this was not directed at you specifically but at many of those who 
complain about support.  Please don't take this a my flaming you but 
instead flaming those who expect commercial support from a freeware 
project.


Regards,                       Phone:  (250)387-8437
Cy Schubert                      Fax:  (250)387-5766
Team Leader, Sun/DEC Team   Internet:  Cy.Schubert@osg.gov.bc.ca
Open Systems Group, ITSD, ISTA
Province of BC

In message <200003241431.GAA05074@cwsys.cwsent.com>, Cy Schubert - ITSD 
Open Sy
stems Group writes:
> In message <14554.20424.548258.530333@hip186.ch.intel.com>, John 
> Reynolds~ writ
> es:
> > 
> > [ On Wednesday, March 22, Jordan K. Hubbard wrote: ]
> > > > 	What about those of us with AWE64 GOLD boards?  The board itsel
> f does
> > > > quite well with most PCI based boards available today.  As for upgrades
> ,
> > > > would a Vibra16 really count as an upgrade?
> > > 
> > > Why not send us one and we'll have Cameron Grant look at it?  He is
> > > somewhat constrained by the hardware available to him, and being off
> > > in the UK and stuck in a wheelchair to boot doesn't exactly give him
> > > the best access.
> > > 
> > > > 	If we're going to be forced to use newer boards, what about
> > > > SoundBlaster Live, Diamond Fusion, and other modern Aureal/Dolby based
> > > > PCI sound boards?  Will pcm support those out of the box, or are we now
> > > > going to have to wait for some other driver to be developed?
> > > 
> > > It doesn't support them out of the box now, but I can tell you that
> > > Cameron is certainly working on at least the Soundblaster Live support
> > > since we did send him one and I've heard him complaining bitterly
> > > about it on several occasions. :)  If somebody wants to send him
> > > a Diamond Fusion card, I would be happy to "broker" the deal.
> > 
> > The following is not venom directed at jkh, or anybody in general--it is an
> > honest question/statement/opinion:
> > 
> > Rather than having a user send Cameron Grant a Diamond Fusion Card, or any
> > other "bleeding edge" or "old 'n' crusty" sound card to play with, shouldn'
> t
> > FreeBSD, Inc. or Walnut Creek itself be proactively shipping willing
> > developers like this all the hardware they can purchase? I know that it is
> > done, has been done, and will continue to be done--it just seems to me like
> > another appropriate time to spend <= $100US from the profits generated by C
> D
> > sales.
> > 
> > There are many many of us who faithfully buy the CD subscription and basica
> ll
> > y
> > use the discs as shiny playtoys for our toddlers. I will continue to buy it
> > too because "money gets rolled back into the project for further developmen
> t"
> > and with such limited time, that's how I "support" FreeBSD (along with
> > evangelism being the only "FreeBSD leper" here at work amongst the
> > Linux-ites).
> > 
> > I think that users sending people who have the time and talent for writing
> > drivers for the hardware is a grand idea. But, I think an equally grand ide
> a
> > is onsie-twosie hardware (such as sound cards, NICs, etc.) being purchased 
> by
> > Walnut Creek and/or FreeBSD, Inc. "automatically." Comments?
> > 
> > (again, this is not meant to be accusatory to jkh or anybody specifically, 
> an
> > d
> > I'm not asking for "justification of my CD purchase" in any way ... just
> > stating my US $0.02).
> 
> That's $25/CDROM release.  I'm not sure how much support that would get 
> you.  RedHat charges from $30 for web-based installation support to 
> $150 for 30 days of full support.
> 
> FreeBSD is a volunteer effort.  Many people have devoted much time to 
> this project only to be slammed for one thing or another.  How many 
> times have I seen this discussion on this list?  I've run out of 
> fingers and toes counting the number of times I've seen this discussion 
> over the years.
> 
> If people want support, purchase a commercial UNIX from any of the 
> commercial UNIX vendors.  Not only that but support contracts are 
> available for FreeBSD.  Heck, send me enough money and I'll provide 
> support.  I've worked for two commercial product development companies 
> as a developer.  Product development ain't cheap, nor is support.
> 
> If you have a complaint, here are your options:
> 
> 1.  Go somewhere else and buy a commercial UNIX (or Windows) and support
>     for it.
> 
> 2.  Get a FreeBSD support contract.
> 
> 3.  Roll up your sleeves and help out with the effort.
> 
> Just quit complaining and do something constructive!  There are a lot 
> of people who have sacrificed to contribute to this project and I for 
> one appreciate their contributions!
> 
> 
> Regards,                       Phone:  (250)387-8437
> Cy Schubert                      Fax:  (250)387-5766
> Team Leader, Sun/DEC Team   Internet:  Cy.Schubert@osg.gov.bc.ca
> Open Systems Group, ITSD, ISTA
> Province of BC
> 
> 
> 
> 
> 
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