Date: Sun, 9 May 2010 16:53:34 -0500 From: support@midphase.com To: yuri@rawbw.com Cc: freebsd-questions@FreeBSD.org Subject: Re: [#24488400] Why TB forgets attachment application choices? Message-ID: <288ff404df9cbdfecb854e51cec61c79@secure.mpcustomer.com>
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Hello, I'm unsure of what you are referring to as "TB". Are you referring to a Dedicated server, by chance? (You have reached Shared Hosting support. We are not familiar with the Dedicated systems.) Also: You are contacting us from an unauthorized email address. In order to verify that you are an authorized user and provide you with sensitive information or management for this account, we’ll need your Client ID and any of the following information from you that is on file with midPhase. 1. The last 4 digits of your credit card and the expiration on your credit card. 2. A copy of your welcome email can also suffice to verify you. 3. An email from the authorized email contact on your account. If you are unable to provide any of this information, you can either call us at 1-866-643-7427 or internationally at 1-435-787-7101 from the phone # on file, or you can just open a new ticket from the email address we have on file for you. We look forward to hearing from you soon. Thank you. -- Best regards, Breanne “Cari” Carlson Technical Support Representative Hosting Services --------------------------------------------- How was your experience with this ticket? Please let us know by completing the following survey: https://secure.mpcustomer.com/order/phpQ/fillsurvey.php?sid=2&id=24488400 For answers to common questions please check our knowledgebase at midphasehelp.com
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