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Date:      Sat, 01 Feb 1997 14:12:09 -0800
From:      Burton Sampley <bsampley@best.com>
To:        questions@freebsd.org
Subject:   [Fwd: Hand Held Boarded Scanners]
Message-ID:  <32F3BFB9.167EB0E7@best.com>

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Here's a copy of an email message sent to Logitech customer support and
the response.  It really boils my blood to see a company like Logitech
only supporting Micro$oft OS's.  Don't they realize that there are many
other OS's beside Micro$oft and that some of their soon-to-be-former
customer's might actually want their system to something more than one
task at a time without crashing?




Customer_Support@LOGITECH.COM wrote:
> 
> Customer Support
> 02/01/97 11:25 AM
> 
> I'm running FreeBSD 2.2 -Beta Unix (based on BSD 4.4 lite from U.C.
> Berkeley).  Is a Unix driver available for the scanner board scanman 256
> hand held scanner?  If so, which Unix is it for?  Is the source code
> avaiable for modification for my Operating System?  Is a release of
> FotoTouch available as well (and the sorce)?
> 
> Hello Burton,
> 
> Logitech does not support the use of its scanners in environments other
> than DOS, Windows v3.1x or Windows 95 (depending on the model scanner
> and the version of software being used).  There are currently no plans
> to support other platforms such as Unix, OS/2 or Windows NT.  The
> information necessary to create a driver for ScanMan 256 is
> proprietary, and therefore unavailable, as is source code.
> 
> Regards,
> 
> Kevin
> Logitech Customer Support
> 
> Email: Customer_Support@logitech.com
> Web Site: http://www.logitech.com
> FTP Site: ftp://ftp.logitech.com/pub/TechSupport      BBS: (510)795-0408
> FaxBack (U.S. & Canada): (800)245-0000              Sales: (800)231-7717

-- 
Burton Sampley
Email: bsampley@best.com | home page: http://www.best.com/~bsampley



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