Date: Sun, 21 Sep 2003 00:32:28 +0800 From: "nihaopaul" <nihaopaul@hotmail.com> To: "Robert Johannes" <rjohanne@piper.hamline.edu>, "Marc G. Fournier" <scrappy@hub.org> Cc: Juris Krumins <juriskr@komin.lv> Subject: Re: aci79xx driver problem Message-ID: <BAY2-DAV67bEylcAj02000076dc@hotmail.com>
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Maxtor atlas 10k iv 36gb driveswhen i contacted them about this the =
other day this is what they replied me.
will be very intrested if you can firmware from them.
paul
//979//Nan-Suzhou-Road//Space-301//Shanghai//200001//PRC//Office//(86)-21=
//6360-5418//Fax//(86)-21//6350-7147//mp//130.2329.1471//paul@chaos-studi=
o.com//
----- Original Message -----=20
From: Maxtor Support=20
To: paul@chaos-studio.com=20
Sent: Tuesday, September 16, 2003 11:59 PM
Subject: Maxtor atlas 10k iv 36gb drives [Incident: 030916-000056]
Recently you requested personal assistance from our on-line support =
center. Below is a summary of your request and our response.
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within the next 20 days.
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Subject=20
Maxtor atlas 10k iv 36gb drives=20
=20
Discussion Thread=20
Response (TSAlan44) 09/16/2003 08:59 AM=20
Dear Paul Adams,
I see, firmware, not BIOS. Unfortunately we do not have any =
firmware upgrades for this drive either. I'm sorry about that.
If you have any additional information, please let me know.
Thank you,
Alan TS44
1-(800)-2-MAXTOR (voice)
353 1 204 1111 (International)
http://www.Maxtor.com (web)
http://www.MaxStore.com (shop)=20
Response (TSAlan44) 09/16/2003 08:54 AM=20
Dear Paul Adams,
A BIOS upgrade is not something we provide. The BIOS resides on =
the controller that you are using, the AIC 7902 controller. You would go =
through them to obtain the BIOS upgrade.
If you have any additional questions, please let me know.
Thank you,
Alan TS44
1-(800)-2-MAXTOR (voice)
353 1 204 1111 (International)
http://www.Maxtor.com (web)
http://www.MaxStore.com (shop)=20
Customer 09/16/2003 08:52 AM=20
i mean firmware not bios=20
=20
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Maxtor Corporation
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