Date: Fri, 3 Jan 2003 02:29:38 -0500 From: "Yeasah Pell" <yeasah@apocalypse.org> To: <freebsd-stable@FreeBSD.ORG> Subject: Re: Saving a partially rotten IBM DTLA-307030 Harddisk Message-ID: <00bf01c2b2f9$dfa77650$052010ac@gauss> References: <20030102205040.GC22880@Deadcell.ant> <m3ptrft8n5.fsf@merlin.emma.line.org> <20030103002730.GB729@Deadcell.ant> <200301022132.35297.duhring@charter.net> <3E152CAF.6000107@barryp.org>
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I returned a drive, it took a couple weeks to get it back, and the replacement had a "used part" sticker on it. It failed within a month. I foolishly returned the drive again, this time including a plea to replace the drive with another model that doesn't fail, but I just got the same thing back again, 2 weeks later. Now it rots in a drawer. I'd say I know lots of other people who have had these drives fail in the same manner, but that would be pretty redundant at this point. I wonder if the Hitachi thing will change anything about the (pretty bad, IMO) way these problems are being handled? ----- Original Message ----- From: "Barry Pederson" <bp@barryp.org> To: <freebsd-stable@FreeBSD.ORG> Sent: Friday, January 03, 2003 1:24 AM Subject: Re: Saving a partially rotten IBM DTLA-307030 Harddisk > The thing I wasn't sure about was... does it get replaced with a new drive? > or just some other returned drive of the same flaky model that they've > reformatted and mapped out the bad sectors? > > IIRC the website where you got an online RMA only guaranteed a refurbished > drive. Can't tell right now though since the above-mentioned URL only says > warranty support is moving to Hitachi in a few days. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-stable" in the body of the message
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