Date: Wed, 1 Aug 2001 14:25:06 -0500 From: Gerd Knops <gerti@bitart.com> To: freebsd-questions@freebsd.org, freebsd-stable@freebsd.org Subject: Beware of WindRiver Systems! Message-ID: <20010801192506.28122.qmail@camelot.bitart.com>
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Hi Everyone, Contrary to Jordan's comments it seems the WindRiver screw ups continue. A few weeks ago I received EMail telling me my credit card was invalid, and they could not ship my subscription. So I go to the indicated web page and update the credit card info (Visa had issued a new card as a precaution after a database of an E-Business was hijacked). A few days later I get the same EMail again, and I go through that procedure once more. Another few days go by, and the same EMail again. This time I call them. An obviously annoyed lady tells me she can't really do anything about it, doesn't care that the web page doesn't work, and says I should send EMail. Which I did, explaining the whole thing (no response). A few days later the 4.3 CDs finally arrive, weeks later than they should have. Yet a few days later I receive snail mail complaining my credit card info is invalid. Since I already invested half an hour to try and fix up their problems, I ignore it. A few days later my credit card invoice arrives, and I got charged TWICE by WindRiver. Needless to say, phone calls go the way of /dev/null. I'd strongly recommend that anyone thinks twice before doing business with WindRiver Systems. A search through he archives will show I am not the only one who has troubles with them. Regards Gerd Knops To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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