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Date:      Mon, 9 Aug 1999 00:16:04 +0000 (GMT)
From:      Terry Lambert <tlambert@primenet.com>
To:        garbanzo@hooked.net (Alex Zepeda)
Cc:        BMCGROARTY@high-voltage.com, freebsd-advocacy@FreeBSD.ORG
Subject:   Re: Marketing FreeBSD / FreeBSD as a product
Message-ID:  <199908090016.RAA06151@usr08.primenet.com>
In-Reply-To: <Pine.BSF.4.05.9908061836530.2809-100000@localhost> from "Alex Zepeda" at Aug 6, 99 06:41:10 pm

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> >  - An attractive box with heavy contents adds $20 to software's perceived
> > value.
> 
> Nah, I really don't think so.  Even so, getting a better desgin on the
> package, really would not hurt in any way.  I don't think as poorly as you
> do of the current CD packaging (having never seen it in person); but I do
> feel there's always room for improvement.

An attractive box with heavy contents adds _immeasurably_ to software's
percieved value.

Take it from me: Century Software, where I worked and did things
like approve PMT ready ad copy, and coauthored the user manual,
with Tim O'Reilly, when there were less that 10 of us there and we
all had to wear many hats, had the first boxed, shrink-wrapped
application for UNIX.

The box was designed by the Evan Tweede Agency (now Dahlen, Smith,
Tweede) and was attractive.  As it should be; the Tweede Agency
had more awards (including many CLEO's) than I have seen at almost
any other agency (they did the Mel Tillis TelAmerica commercial,
for one).  It was basically one of those "binder-in-box" things,
which were popular with software companies back then (frankly, I
miss them; the new soft-boxes simply lack heft, as well as lacking
printed documentation).


The ability to merely _show_ a shrink-wrapped box in our print
advertising decimated our competition (Blast, M-Link, etc.), and
basically won us the entire market (that, and we had ported to
run on about 120 different UNIX platforms, the Mac, the PC, and
VMS).


In a UNIX World survey, the product, TERM, beat out UUCP for
most used asynchronous communications software on UNIX systems.

Several years running.


Image is _very_ important.  Without a box, we looked like a
rinky-dink company, who might not be around in three months;
with one, we were suddenly as permanent a structure as a
building.



Another FYI: if you do advertising, do it consistantly.  It is
more important to be in the magazine in a 1/3 page ad when the
buyer intends to make a purchase decision, than it is to be in
a full page ad every other month.  Not being there _every time_
is also an indicator of a rinky-dink company who only places
ads when they have the money to do it (never mind that most
magazines have a 3 month lead time -- readers are ignorant of
that).


					Terry Lambert
					terry@lambert.org
---
Any opinions in this posting are my own and not those of my present
or previous employers.


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