Date: Thu, 30 Nov 2000 17:44:17 -0700 From: Brett Glass <brett@lariat.org> To: Stacy Millions <stacy@Millions.CA> Cc: freebsd-mobile@FreeBSD.ORG Subject: Re: Here is what IBM thinks about using FreeBSD on their newerThinkpads Message-ID: <4.3.2.7.2.20001130174129.0485ed40@localhost> In-Reply-To: <3A266DD8.BCA593D0@Millions.CA> References: <4.3.2.7.2.20001129110537.0498b6c0@localhost> <4.3.2.7.2.20001129205937.043ff770@localhost>
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At 08:10 AM 11/30/2000, Stacy Millions wrote: >I like a good round of IBM bashing as much as the next guy :-) >But I think your expectations for warranty repair is a little out of >whack. I agree that seven days without a laptop is a long time, but >I don't expect expedited service without paying for it (either >on a case by case basis or with a service contract). They didn't offer it. In fact, they did several things which unnecessarily delayed the repair. We ended up paying big bucks to get a second, reconditioned machine of the same model so as to keep going while the other was gone. And -- guess what? Even though it came in a sealed IBM box, with markings indicating that it had been reconditioned by IBM itself, it failed before the first got back from the shop. --Brett To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-mobile" in the body of the message
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