Date: Sat, 10 Jan 1998 09:50:32 -0700 From: Blaine Minazzi <bminazzi@w3page.com> To: isp@freebsd.org Subject: Re: How to lock out a nonpaying user? Message-ID: <34B7A6D8.20AF0AB@w3page.com> References: <Pine.BSF.3.96.980110105409.14536C-100000@d117-h041.rh.rit.edu>
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Mike Fisher wrote: > Adding an asterisk to the beginning of their password generally seems to do > the job. You'd keep receiving mail and serving web pages for them (if > applicable). Then you can just remove the asterisk to let them back in. > > -- > Mike > "Science triumphs again!" -- Dr. H. M. Schey Personally, I think that turning OFF their web page, and having e-mail bounce gets them to pony up a lot quicker, if they are going to pay at all. Also, you might want to work with them... If a customer is having a temporary finacial difficulty, and is serious, they can stay connected as long as they pay me _something_. That will build customer loyalty, and your not really out anything. ( something > nothing ). On the other hand, once a customer starts not returning my phone calls, or answering e-mails, then I find it is account disconnect time. Those customers are usually beyond salvage, and simply have to be turned off, then accounts turned over to collections, if it is a large enough account. Blaine
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