Date: Thu, 09 Mar 2000 09:13:40 -0600 (CST) From: Jim Bryant <jbryant@ppp-207-193-0-141.kscymo.swbell.net> To: freebsd-hackers@freebsd.org Subject: problems with compaq honoring warranty. Message-ID: <200003091513.JAA22647@ppp-207-193-0-141.kscymo.swbell.net>
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i thought i'd pass this along to the -lists. after having my compaq oem seagate cheetah commit hari-kari on monday, i have ran into some serious roadblacks getting warranty coverage on this drive i bought brand new in july. compaq, at the director level, refuses to honor warranties on any disk drive bought via ebay, even if it comes brand new in an unopened factory sealed box when you receive it. they refuse to honor the warranty even when you read off the manufucture date [03/27/99]. does anyone have any insight how i can get this drive replaced? this is only seven months into the two year compaq warranty. a call to seagate reveals this is the ST-118202LW, and that they *SOLD* warranty to compaq, and thus seagate cannot cover this. and that it has to be dealt with through compaq. is there anyone that can help me get the warranty coverage i am entitled to? jim -- All opinions expressed are mine, if you | "I will not be pushed, stamped, think otherwise, then go jump into turbid | briefed, debriefed, indexed, or radioactive waters and yell WAHOO !!! | numbered!" - #1, "The Prisoner" ------------------------------------------------------------------------------ KC5VDJ - HF to 23cm KC5VDJ@NW0I.#NEKS.KS.USA.NOAM kc5vdj@swbell.net IC-706MkII, IC-T81A, HTX-202, HTX-212, HTX-404, KPC3+, PK-232MBX Grid: EM28px ------------------------------------------------------------------------------ ET has one helluva sense of humor, always anal-probing right-wing schizos! To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-hackers" in the body of the message
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