Date: Thu, 14 Nov 1996 17:00:08 -0600 (CST) From: Joe Greco <jgreco@brasil.moneng.mei.com> To: richardc@CSUA.Berkeley.EDU (Veggy Vinny) Cc: jgreco@brasil.moneng.mei.com, jkh@time.cdrom.com, dg@root.com, isp@FreeBSD.org, chad@gaianet.net Subject: Re: Decision in Router Purchase Message-ID: <199611142300.RAA26469@brasil.moneng.mei.com> In-Reply-To: <Pine.PTX.3.95.961114144824.6675v-100000@soda.CSUA.Berkeley.EDU> from "Veggy Vinny" at Nov 14, 96 02:51:07 pm
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> > In this business, you can try to dictate what customers must do - and you > > will probably lose some customers. It is best to try to recommend what > > you are familiar with, so that you can assist customers, and they can > > benefit from your experiences, but if a customer wants to do something > > different, you either let them or lose them. > > Yep, that's true. That's why we will run everything FreeBSD based > since it serves it's purpose and you're a living example of FreeBSD for a > newsserver even though some people would argue that SUN's are better just > because of the RAID support. RAID support? If you mean Online DiskSuite... HA! I run a LARGE Sun news server too and I am trying to figure out some way to convert it to FreeBSD. If anybody is telling you that Sun is lots better for news, they are wrong. They are roughly equivalent, but the hardware costs more, and you need more of it to do a comparable job. The Sun stuff is generally very reliable, without any effort put into purchasing good hardware. You can get support contracts. Some of us do not care about any of that. > > If your new ISP does not like a UNIX based router, too bad. My upstream > > provider has remarked a few times about the relative reliability of our > > CSU/DSU's and routers, apparently they have problems from time to time > > with the stuff they use. > > Just got their reply for CRL and they said that it's probably okay > to use the equipment but they can't guarantee their engineers will provide > us the help when we need it. I just told them that we will take care of > our router while they can do their best in the Internet connection. That is a reasonable position to take... they can not be expected to bend over backwards to support something that they are unfamilar with. However, it is perfectly reasonable to expect them to support your circuit, etc., as they would any other customer's. I think that sounds very similar to the agreement I have with my upstream provider. :-) ... JG
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