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Date:      Mon, 26 Jun 2006 18:02:35 +0100
From:      "Joao Barros" <joao.barros@gmail.com>
To:        "Mike Galvez" <galvez@virginia.edu>
Cc:        Jerry McAllister <jerrymc@clunix.cl.msu.edu>, freebsd-questions@freebsd.org
Subject:   Re: Opinions Wanted: Dell PowerEdge Servers ... ?
Message-ID:  <70e8236f0606261002k21af4765o330e9c8bfdf8c0eb@mail.gmail.com>
In-Reply-To: <20060626154845.GE264@d-137-145-35.bootp.virginia.edu>
References:  <449FF5B3.40004@mac.com> <200606261524.k5QFOseV010228@clunix.cl.msu.edu> <20060626154845.GE264@d-137-145-35.bootp.virginia.edu>

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On 6/26/06, Mike Galvez <galvez@virginia.edu> wrote:
>
> My problem was with my backup server being FreeBSD and running AMANDA. The Powervault
> autoloader was generating SCSI errors. After I setup AMANDA on Linux and got the same
> errors, they were willing to replace the Powervault autoloader.
>
> With the new autoloader in place, I replaced the Linux OS with the same instance of FreeBSD
> I was using before. No more SCSI errors.
>
> All of this took more time than it should have.

I can't start to tell you the time I and another collegue wasted with
Dell Support (we're talking Gold Queue here) on a Powervault PV660T.
Logs here, logs there, exercise this, reflash that... I think the damn
thing must have been replaced part by part about 2 times, excluding
the chassi!
And having to reboot a bunch of (Windows) clusters because of the PV
was the icing on the cake! This coating was perfomed many times....
At a certain point in time we upgraded the PV from 4 to 6 loaders. It
took Dell 3 wrong scsi cables to finally send the right one.

-- 
Joao Barros



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