Date: Sat, 23 Jun 2001 01:45:17 -0400 From: Bill Moran <wmoran@iowna.com> To: jgrosch@mooseriver.com Cc: "Pedro F. Giffuni" <pfg1+@pitt.edu>, chat@FreeBSD.ORG Subject: Re: [OT] Spam from Windriver - how should I react? Message-ID: <3B342CED.4ED682BB@iowna.com> References: <15155.53722.908690.505545@guru.mired.org> <3B33E17D.F1F715BE@iowna.com> <3B33E769.A68AE1B8@pitt.edu> <3B34183B.1BB79882@iowna.com> <20010622213140.A95979@mooseriver.com>
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Josef Grosch wrote: > > On Sat, Jun 23, 2001 at 12:16:59AM -0400, Bill Moran wrote: > > "Pedro F. Giffuni" wrote: > > > > > > If it's the same message I received then it is not spam. I was very > > > worried about not having heard of my FreeBSD CDs and their email just > > > informed me that they were in fact having problems with their > > > databases and that they appreciate my patience. > > > > > > Let's givem time, they are having a bad moment with this merger and > > > reacting negatively won't help. > > > > Well ... like I said, that's why I posted here to get feedback first. > > I'm starting to think that I'm simply wound up a bit tight recently, and > > pretty much everything is setting me off. > > Regardless, I'll voice my opinion to Wind River and forget about it. > > They can work on it if they want. My biggest complaint at this point is > > that letter was unprofessional. > > I am glad they sent it out. Lets face it, Wind River is a for profit > business. They have gotten us in the deal with BSDi and I'm sure they don't > quite know what to make of us. The note shows they _ARE_ trying to make this > work. I agree we should give them time to sort this out. I agree and disagree. I applaud WRS' efforts to make things work. I don't have one iota of a problem with them making $$$ off of FreeBSD if they want to. Even if I did, it's not my decision, the BSD license states the terms. If they want to maintain support for FreeBSD as a philanthropist thing, that's fine as well. And agian, it doesn't matter what I think on that point. I do object to this "sending me a personal email that reads like a press release". I have little patience with attempts to communicate without really communicating. The original intent of the messsage was to announce that WRS intends to continue running FreeBSDMall and to apologize for shipping problems. Why the fluff? Why the dossier of which high-level executives enjoy FreeBSD? Each time I reread the message it seems weirder than the first. On one hand, you have the silly fluff - making the message seem affected and diluting it's credibility. On the other hand, they actually give a phone # and extension to contact if I'm having problems. This is UNHEARD OF in the web-marketing industry and a fantastic show of comitment. I really feel that this was an honest attempt at addressing customer issues that was thwarted by a poorly-worded email and overzealous distribution. Why not just say what you mean? Who's idea was it to crowd a lot of fluff around the real message? It's taken me all day to finally realize what was being said here. -Bill -- If a bird in the hand is worth two in the bush, then what can I get for two hands in the bush? To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-chat" in the body of the message
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