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Date:      Wed, 20 Mar 2002 23:06:13 +0200 (EET)
From:      Giorgos Keramidas <keramida@ceid.upatras.gr>
To:        hiten@uk.FreeBSD.org
Cc:        bugbusters@freebsd.org
Subject:   Re: Closable list of PRs (duplicate copy for this list)
Message-ID:  <20020320223543.P6735-100000@hades>
In-Reply-To: <20020320025246.86564.qmail@web21104.mail.yahoo.com>

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On 2002-03-19 18:52, Hiten Pandya wrote:

> > > docs/34038 (New Article for the a.out to ELF upgrade process [in
> > > detail])
> >
> > Why is this PR closable?
>
> It has an interesting, and a needed article for FreeBSD.

IIRC (since I'm not online right now to check), this PR was submitted by
Tom Rhodes.  He has mentioned in private mail to me, that he wants to work
on this a bit.  The PR needs to stay open, awaiting for Tom's feedback.

> > > i386/26736 (System freeze booting from (i386) 4.3 floppies)
> > Why is this PR closable?  Has the originator confirmed that his
> > problem has been solved?
>
> Aha, the PR was put into 'feedback' state, but I think Sheldon forgot
> to CC the copy of that status change to the Originator, or is this done
> automatically when the state is changed?

It's done automatically.  Except for cases where one borks his mail
address, gnats should be able to notify all the interested parties when
anything changes about a PR.

> > > i386/29096 ([no feedback from originator])
> >
> > Too fresh.
>
> I will email the originator (cc: bug-followup@),
> and see what he has to say. :)

Cool.  You can do that, and it would be useful too. :)

> > > i386/34051 ([not enought information - looks misfiled to me])
> > No, it is not misfiled, but it is certainly incomplete and should be
> > closed in a month or two if the originator doesn't respond to your
> > questions.
>
> Shall I remind the user about this, or is it un-neccessary?

No need to.  If he doesn't respond in a month or so, it means he probably
solved the problem, or doesn't care about it.  When the PR closes, in a
couple of months he will still be notified of the state change.  It's very
easy to reopen the PR, if the submitter replies and says "oh, I see you
closed this, but I still have the same problem."

> Understood.  As now I understand what type of PRs can be _closed_ by the
> bugbusters@ list. Sorry for any inconvenience. :-)  Do you think there can
> be any possibility for the GNATS DB, to automatically send email to the
> originator if a PR has been inactive for a specified timeframe?

I have a cronjob at freefall that runs weekly and outputs a simple text
table of the PRs in 'feedback' and how long they have been unmodified.
You might find the output of this useful.  It's at:

	http://people.FreeBSD.org/~keramida/pr/feedback.txt

Extracting the submitter's mail address and mailing them if the PR is in
the feedback state for too long is something that I do manually until now,
after I read the PR's audit trail and see what's in there...  Of course,
any code or ideas to improve this are welcome.

Cheers,
Giorgos.


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