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Date:      Wed, 14 Aug 2013 12:14:45 +0200
From:      "news@hoteliertv.com" <news@hoteliertv.com>
To:        freebsd-cvsweb@freebsd.org
Subject:   Free webinar - How to receive good hotel reviews
Message-ID:  <201308141214454443A712A0$1FB68CDBEF@SUPER>

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Your personal invitation


Rising to the top of the best hotels - free webinar puts review manage=
ment in a nutshell
Customer Alliance shows how to receive good reviews - online seminar i=
n August=20

(Berlin, 14th of August 2013) Review management is critical to hotel m=
anagement: Customer Alliance shows how to climb the hit list of the wo=
rld's best hotels in a free webinar. On Wednesday, the 22nd of August =
5 pm CEST, Torsten Sabel, COO of Customer Alliance, explains how profe=
ssional review and reputation management helps hoteliers to obtain mor=
e reviews, save valuable time and generate more direct bookings. The p=
articipation is free of charge. Please register at: http://sem.custome=
r-alliance.com/webinar-review-management-english.

"Online guest reviews are becoming critical for the success of a hotel=
", states Sabel. "It is not only about monitoring reviews; it is also =
about how to deal with collecting new reviews and positive word of mou=
th." The 45-minute webinar provides an overview of the development of =
online reviews. At the centre of attention is also the search behaviou=
r of the modern, flexible and wired traveller. Subsequently, examples =
are discussed, showing how hotels can implement review and reputation =
management.=20
The webinar is open to everyone. The prerequisite is an adequate inter=
net bandwidth (at least DSL), a modern web browser and a telephone lin=
e. The login data will be sent to all registered participants by e-mai=
l. Do not hesitate to contact the team of Customer Alliance for furthe=
r information. Please call at the following number: +49 30 521 07 02 3=
9

About Customer Alliance
Customer Alliance is the first all-encompassing review management syst=
em for the hotel industry. The system enables hotels to systematically=
 survey every guest, to present these results on the hotel website and=
 to distribute these to rating and social media portals. The hotelier =
can check his statistics in real-time and with easy-to-read reports. H=
e benefits from more bookings and higher margins because of a better u=
nderstanding of the guests' needs, an increased number of online ratin=
gs and reduced time spent on evaluation. Customer Alliance was founded=
 by Moritz Klussmann, Torsten Sabel and Chanyu Xu with the vision of o=
ptimising the rating and recommendation process and making it measurea=
ble.

If you have any further queries, please do not hesitate to contact:

Alexander Henkel
Customer Alliance
Friedrichstr. 76, 10117 Berlin
Tel. ++49 (0)30 501070239
http://www.customer-alliance.com

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