Date: Tue, 8 Jul 2003 00:35:33 +0200 From: Clement Laforet <sheepkiller@cultdeadsheep.org> To: "admin" <admin2@enabled.com> Cc: freebsd-questions@freebsd.org Subject: Re: customer support ticket and tracking software Message-ID: <20030708003533.21bc88ab.sheepkiller@cultdeadsheep.org> In-Reply-To: <20030707204703.M98999@enabled.com> References: <20030707204703.M98999@enabled.com>
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On Mon, 7 Jul 2003 12:47:03 -0800 "admin" <admin2@enabled.com> wrote: > can somebody recommend customer support tracking software - giving each > support email and Phone call a case number and allowing multiple users to > track and add to the progress of a support issue. > > any ideas here? Double Choco Latte maybe... http://dcl.sourceforge.net/
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