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Date:      Tue, 28 Mar 1995 10:05:26 +0200
From:      "Christoph P. Kukulies" <kuku@gilberto.physik.rwth-aachen.de>
To:        freebsd-hackers@freefall.cdrom.com
Subject:   I lost a customer
Message-ID:  <199503280805.KAA02773@gilberto.physik.rwth-aachen.de>

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Recently I helped a - at that time gonna be - FreeBSD 'customer'. I compiled
a kernel for him supporting psm0 (PS/2) mouse, helped him with XF86Config
and such.

When I asked him after a while - since I didn't hear of any success -
how it was going, I got the following answer - I checked with him to publish
it here: (He also welcomes receiving direct mail if anyone wants to comment)


> Christoph,

> Well... first off, I am running a machine that is substandard (ie... video 
> board is soddered onto the motherboard and the cdrom is attatched via a 
> non-standard soundcard) and secondly, at the time I started with FreeBSD 
> I knew virtually nothing about Un*x style operating systems. So, to make 
> a long story short, I switched over to Linux simply because it was a bit 
> more user-friendly and had slightly better support for my hardware.
> 
> I do want to thank you immensely for your help... in fact, I probably 
> wouldn't have been able to set up my Linux system completely if you had 
> not helped me with FreeBSD! I especially want to thank you for creating 
> a rebuilt kernel for me (I recently rebuilt my own Linux kernel by 
> hacking some code to support my CDROM!).
> 
> Sincerely,
> Glen L. Starchman
 
 
I wrote back, asking for the reasons he converted to Linux and I got this
answer:
 
> 
> Christoph...
> 
> For your information (so that possibly the FreeBSD project won't lose any 
> more users!) here is a list of things that I found to be unsatisfactory 
> with FreeBSD... please bear in mind that I am somewhat of a novice Unix 
> user :)
> 
> 1) the distribution is HUGE! alot of people out there don't have the 
> roughly 300MB on their hard drive to install both binaries and source... 
> by comparison, with the slackware release of linux I installed the 
> complete system (base distribution, X windows and various other packages) 
> as well as the source (kernel only) in less than 100MB... i realize that 
> my point is nearly moot, with the prices of hard drives plummeting but I 
> beleive there will always be a group out there who would look at the 
> space requirements of FreeBSD and sadly shake their heads...:)
> 
> 2) FreeBSD is very memory intensive... granted, I am only running on 4 
> (!) MB at the moment... and doesn't seem to utilize swap memory very 
> effeciently. Once again I guess my point is moot as RAM prices drop....
> 
> 3) FreeBSD, in my opinion, is not set up very well for a single-user 
> environment... I have used machines where FreeBSD is used on a multi-user 
> basis and had no problem with it (in fact it is comparable to SunOS or 
> any of the other "big boys"). however, in a single-user environment the 
> system is just too large and cumbersome to make it worth it.
> 
> I will say that FreeBSD operates faster than Linux and that there is much 
> more functionality in FreeBSD. Basically, my complaint is the lack of 
> what i call "user-friendly-catches" ... if there is something that needs 
> to be set up on the system for it to work properly, why not announce that 
> at the very beginning and help the user through it (via dialog 
> boxes or menu systems) instead of waiting until the user actually tries 
> to use that function as his/her system just crashes? 
> 
> I am _not_ saying that FreeBSD should become as trite and "user-friendly" 
> as Windows (heaven forbid!!!) only that a little user-friendliness goes a 
> long way!
> 
> I am sure that after I actually get my direct connection to the Net I 
> will use FreeBSD for the administration machine in my network simply 
> because that is what it handles best...
> 
> Sincerely,
> 
> Glen L. Starchman
> 
> 
> :::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
> :                                                                           :
>                                Village Idiot Ink.                            
>                     - the unexamined life is not worth living -
> 
>                          Publisher of The Abraxus Reader:
>                        (http://www.cyberspace.com/~vidiot)
> 
>                                   Submissions:
>                              vidiot@cyberspace.com
> 
> :                                                                           :
> ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: 
> 



--Chris Christoph P. U. Kukulies kuku@gil.physik.rwth-aachen.de
FreeBSD blues 2.1.0-Development FreeBSD 2.1.0-Development #0: Wed Mar 22
04:54:59  1995     root@blues:/usr/src/sys/compile/BLUESGUS  i386



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