Date: Wed, 1 Aug 2001 14:51:45 -0500 From: Noah Dunker <ndunker@jccc.net> To: "'gerti-freebsdq@bitart.com'" <gerti-freebsdq@bitart.com>, freebsd-questions@FreeBSD.ORG, freebsd-stable@FreeBSD.ORG Subject: RE: Beware of WindRiver Systems! Message-ID: <C18E28011272D41180AD00B0D0496C0801C021F8@ns-exch05>
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Sorry to hear about your misfortune. Now I'm REALLY glad I waited to buy 4.3 in person from DefCon 9. Nothing safer than a 'cat /dev/wallet | grep $price > real-person; mv 4.3-RELEASE Laptop-Case' transaction. :) I really hope they resolve everyone's problems. You're probably getting the cold shoulder from them because there are many others like you with similar problems. Noah Dunker Systems Analyst/Technician Johnson County Community College -----Original Message----- From: Gerd Knops [mailto:gerti@bitart.com] Sent: Wednesday, August 01, 2001 2:25 PM To: freebsd-questions@FreeBSD.ORG; freebsd-stable@FreeBSD.ORG Subject: Beware of WindRiver Systems! Hi Everyone, Contrary to Jordan's comments it seems the WindRiver screw ups continue. A few weeks ago I received EMail telling me my credit card was invalid, and they could not ship my subscription. So I go to the indicated web page and update the credit card info (Visa had issued a new card as a precaution after a database of an E-Business was hijacked). A few days later I get the same EMail again, and I go through that procedure once more. Another few days go by, and the same EMail again. This time I call them. An obviously annoyed lady tells me she can't really do anything about it, doesn't care that the web page doesn't work, and says I should send EMail. Which I did, explaining the whole thing (no response). A few days later the 4.3 CDs finally arrive, weeks later than they should have. Yet a few days later I receive snail mail complaining my credit card info is invalid. Since I already invested half an hour to try and fix up their problems, I ignore it. A few days later my credit card invoice arrives, and I got charged TWICE by WindRiver. Needless to say, phone calls go the way of /dev/null. I'd strongly recommend that anyone thinks twice before doing business with WindRiver Systems. A search through he archives will show I am not the only one who has troubles with them. Regards Gerd Knops To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-stable" in the body of the message
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