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Date:      Mon, 03 Aug 2015 18:36:32 +0200
From:      Marc Santhoff <M.Santhoff@web.de>
To:        freebsd-stable@freebsd.org
Subject:   Re: 4TB Western Digital My Book 1230 USB hard drive not working on 10.2
Message-ID:  <1438619792.2260.20.camel@puma.das.netz>
In-Reply-To: <99D5AABE-39D2-4471-B707-FA46CF631BEE@gromit.dlib.vt.edu>
References:  <410CF5C1-2BF7-45E8-9707-12F26C4D62A1@gromit.dlib.vt.edu> <55BEC52A.6080901@egr.msu.edu> <268B6AD7-FCD8-4085-B479-DF8B319860B3@gromit.dlib.vt.edu> <CAF-3MvOj-qzSvbNyGfWPHKWcWBU15oA=jnDh1nVOetJJECJKaA@mail.gmail.com> <99D5AABE-39D2-4471-B707-FA46CF631BEE@gromit.dlib.vt.edu>

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On Mo, 2015-08-03 at 11:35 -0400, Paul Mather wrote:
> On Aug 3, 2015, at 11:09 AM, Alban Hertroys <haramrae@gmail.com> wrote:
> 
> > On 3 August 2015 at 15:01, Paul Mather <freebsd-lists@gromit.dlib.vt.edu> wrote:
> >> On Aug 2, 2015, at 9:34 PM, Adam McDougall <mcdouga9@egr.msu.edu> wrote:
> >> 
> >>> On 08/02/2015 21:22, Paul Mather wrote:
> >>>> I have a 4TB external USB drive (Western Digital My Book 1230) that I am trying to use under FreeBSD/amd64 10.2 (10.2-PRERELEASE #0 r286052: Wed Jul 29 20:59:39 EDT 2015).  This system has a MSI 760GMA-P34 (FX) motherboard.
> >>>> 
> >>>> The drive probes unreliably when plugged in to a USB 3 port.  It reliably probes when plugged into a USB 2 port.  However, it works in neither cases.  Attempting to dd from the drive results in a "dd: /dev/da0: Invalid argument".
> > 
> > FYI: I had been experiencing the same with a 2 TB WD MyBook on OS X
> > (Mavericks). The drive was being used for Time Machine backups, but it
> > would at irregular intervals it would just 'disconnect' itself. My
> > guess is that there's a firmware problem in the USB3 chip in those
> > drives.
> > 
> > After trying to get the issue fixed for almost half a year I returned
> > it and replaced it by a Seagate, which has been working flawlessly
> > ever since.
> > 
> > I'm just saying, perhaps the problem isn't with FreeBSD but with the drive.
> 
> 
> I'd love just to get to the "randomly disconnects" stage under FreeBSD
> at this point. :-)

I had a problem on 9.3R and USB drives, too. The external disk was a
"Intenso memory box 3TB". For some details look in the list archives for
a subject "USB3 disk failing on 9.3R". Sadly there is no detailed list
from usbconfig or so. But I have the empty case lying around.

I solved it by ripping the disk drive out of the case implanting it into
a cheap Logilink case, which I knew before it is actually working using
FreeBSD. The type on the sticker says "UA0107A", slightly different when
not silver but black anodized aluminium, but both do work wiht 3TB
drives for me.

The disk drive is a Toshiba DT01ACA300, working nicely.

HTH somehow,
Marc

> Up to now, I have been unable to read ANY data off the drive under
> FreeBSD, either via USB 2 or USB 3. :-(
> 
> However, you have given me something to think about: does anyone know
> of a 4 TB USB 2 or 3 drive that will work reliably under FreeBSD
> 10-STABLE right now?
> 
> Cheers,
> 
> Paul.
> 
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-- 
Marc Santhoff <M.Santhoff@web.de>




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