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Date:      Tue, 20 Mar 2001 09:42:33 -0800
From:      richard childers <fscked@pacbell.net>
To:        Neil Blakey-Milner <nbm@mithrandr.moria.org>, Doug Young <dougy@bryden.apana.org.au>, Duke Normandin <01031149@3web.net>, David Johnson <djohnson@acuson.com>, Mike Meyer <mwm@mired.org>, mij@osdn.com, freebsd-questions@FreeBSD.ORG
Subject:   Re: documentation issues generally
Message-ID:  <3AB79688.B8113E0C@pacbell.net>
References:  <046701c0ab3c$c4a66300$847e03cb@apana.org.au> <3AB22989.5B28111C@pacbell.net> <20010319212302.A7883@rapier.smartspace.co.za> <3AB791FA.98332316@pacbell.net>

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> Hi. This is the qmail-send program at guru.mired.org.
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>  20 Mar 2001 09:09:45 -0800 (PST)
> Date: Tue, 20 Mar 2001 09:23:06 -0800
> From: richard childers
> Subject: Re: documentation issues generally
> To: Neil Blakey-Milner
> Cc: Doug Young , Duke Normandin <01031149@3web.net>,
>  David Johnson , Mike Meyer , mij@osdn.com,
>  freebsd-questions@FreeBSD.ORG
> Message-id: <3AB791FA.98332316@pacbell.net>
> Organization: The Free State of Dis
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> References: <046701c0ab3c$c4a66300$847e03cb@apana.org.au>
>  <3AB22989.5B28111C@pacbell.net> <20010319212302.A7883@rapier.smartspace.co.za>
>
> Neil Blakey-Milner complains:
>
> "You mean people like myself, Jeroen, Alex, Jim, Nik, and others?"
>
> "Oh.  We suck."
>
> "Never mind."
>
>
> I don't see it being targeted personally but if you want to take it that way you are
> welcome to. I believe in free will ... and full responsibility.
>
> On the other hand, if you cared about it you'd be subscribed to freebsd-questions and
> you wouldn't need people surreptitiously forwarding my messages to you; you would
> have spoken up much sooner, in defense of your group; you'd be proactively responding
> to negative feedback instead of getting defensive.
>
> For instance, every time mail gets directed to mwm@mired.org, I get a reply from
> Michael's qmail installation telling me that that my mail has been redirected to a
> non-existent address and is being returned as undeliverable. This, based on
> information and belief, is Mike's best approach to dealing with negative feedback. I
> can probably forward the bounce to this message, when I get it, if you don't believe
> me.
>
> If that's the sort of behavior that you think should garner your team my respect ...
> think again.
>
> All that aside, there is some nice FreeBSD documentation out there as well as some
> bad stuff and I have no basis for assuming that you personally are the author of any
> of the documents I have heard complaints about, at this point in time.
>
> Apparently you have not received all of the complaints that were voiced about
> documentation, if you are only replying to my comments, and no one else's. Whomever
> was forwarding my comments to you may have done you a disservice by not providing the
> entire exchange; of course, we could argue that you did yourself a disservice by not
> acquainting yourself with the topic at hand before commenting, also.
>
>
> -- richard
>
>
> Neil Blakey-Milner wrote:
>
> > On Fri 2001-03-16 (06:56), richard childers wrote:
> > > FreeBSD probably could have addressed this, early in its existence, by adapting
> > > into the team, a few people whose job was, not to write code, but to work with
> > > the developers and to insure that their (often incoherent) documentation was
> > > turned into sequential, step-by-step instructions.
> >
> > You mean people like myself, Jeroen, Alex, Jim, Nik, and others?
> >
> > Oh.  We suck.
> >
> > Never mind.
> >
> > Neil
> > --
> > Neil Blakey-Milner
> > nbm@mithrandr.moria.org
>
> --
> Richard A. Childers
> Senor UNIX Administrator
> fscked@pacbell.net (email)
> 415.664.6291 (voice/msgs)
>
> # Providing administrative expertise (not 'damage control') since 1986.
> # PGP fingerprint: 7EFF 164A E878 7B04 8E9F  32B6 72C2 D8A2 582C 4AFA
>
>
>
richard childers wrote:

> Neil Blakey-Milner complains:
>
> "You mean people like myself, Jeroen, Alex, Jim, Nik, and others?"
>
> "Oh.  We suck."
>
> "Never mind."
>
> I don't see it being targeted personally but if you want to take it that way you are
> welcome to. I believe in free will ... and full responsibility.
>
> On the other hand, if you cared about it you'd be subscribed to freebsd-questions and
> you wouldn't need people surreptitiously forwarding my messages to you; you would
> have spoken up much sooner, in defense of your group; you'd be proactively responding
> to negative feedback instead of getting defensive.
>
> For instance, every time mail gets directed to mwm@mired.org, I get a reply from
> Michael's qmail installation telling me that that my mail has been redirected to a
> non-existent address and is being returned as undeliverable. This, based on
> information and belief, is Mike's best approach to dealing with negative feedback. I
> can probably forward the bounce to this message, when I get it, if you don't believe
> me.
>
> If that's the sort of behavior that you think should garner your team my respect ...
> think again.
>
> All that aside, there is some nice FreeBSD documentation out there as well as some
> bad stuff and I have no basis for assuming that you personally are the author of any
> of the documents I have heard complaints about, at this point in time.
>
> Apparently you have not received all of the complaints that were voiced about
> documentation, if you are only replying to my comments, and no one else's. Whomever
> was forwarding my comments to you may have done you a disservice by not providing the
> entire exchange; of course, we could argue that you did yourself a disservice by not
> acquainting yourself with the topic at hand before commenting, also.
>
> -- richard
>
> Neil Blakey-Milner wrote:
>
> > On Fri 2001-03-16 (06:56), richard childers wrote:
> > > FreeBSD probably could have addressed this, early in its existence, by adapting
> > > into the team, a few people whose job was, not to write code, but to work with
> > > the developers and to insure that their (often incoherent) documentation was
> > > turned into sequential, step-by-step instructions.
> >
> > You mean people like myself, Jeroen, Alex, Jim, Nik, and others?
> >
> > Oh.  We suck.
> >
> > Never mind.
> >
> > Neil
> > --
> > Neil Blakey-Milner
> > nbm@mithrandr.moria.org
>
> --
> Richard A. Childers
> Senor UNIX Administrator
> fscked@pacbell.net (email)
> 415.664.6291 (voice/msgs)
>
> # Providing administrative expertise (not 'damage control') since 1986.
> # PGP fingerprint: 7EFF 164A E878 7B04 8E9F  32B6 72C2 D8A2 582C 4AFA

--
Richard A. Childers
Senor UNIX Administrator
fscked@pacbell.net (email)
415.664.6291 (voice/msgs)

# Providing administrative expertise (not 'damage control') since 1986.
# PGP fingerprint: 7EFF 164A E878 7B04 8E9F  32B6 72C2 D8A2 582C 4AFA


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Date: Tue, 20 Mar 2001 09:23:06 -0800
From: richard childers&nbsp;<fscked@pacbell.net>
Subject: Re: documentation issues generally
To: Neil Blakey-Milner&nbsp;<nbm@mithrandr.moria.org>
Cc: Doug Young&nbsp;<dougy@bryden.apana.org.au>, Duke Normandin &lt;01031149@3web.net>,
&nbsp;David Johnson&nbsp;<djohnson@acuson.com>, Mike Meyer&nbsp;<mwm@mired.org>, mij@osdn.com,
&nbsp;freebsd-questions@FreeBSD.ORG
Message-id: &lt;3AB791FA.98332316@pacbell.net>
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References: &lt;046701c0ab3c$c4a66300$847e03cb@apana.org.au>
&nbsp;&lt;3AB22989.5B28111C@pacbell.net> &lt;20010319212302.A7883@rapier.smartspace.co.za>

Neil Blakey-Milner complains:

"You mean people like myself, Jeroen, Alex, Jim, Nik, and others?"

"Oh.&nbsp; We suck."

"Never mind."


I don't see it being targeted personally but if you want to take it that way you are
welcome to. I believe in free will ... and full responsibility.

On the other hand, if you cared about it you'd be subscribed to freebsd-questions and
you wouldn't need people surreptitiously forwarding my messages to you; you would
have spoken up much sooner, in defense of your group; you'd be proactively responding
to negative feedback instead of getting defensive.

For instance, every time mail gets directed to mwm@mired.org, I get a reply from
Michael's qmail installation telling me that that my mail has been redirected to a
non-existent address and is being returned as undeliverable. This, based on
information and belief, is Mike's best approach to dealing with negative feedback. I
can probably forward the bounce to this message, when I get it, if you don't believe
me.

If that's the sort of behavior that you think should garner your team my respect ...
think again.

All that aside, there is some nice FreeBSD documentation out there as well as some
bad stuff and I have no basis for assuming that you personally are the author of any
of the documents I have heard complaints about, at this point in time.

Apparently you have not received all of the complaints that were voiced about
documentation, if you are only replying to my comments, and no one else's. Whomever
was forwarding my comments to you may have done you a disservice by not providing the
entire exchange; of course, we could argue that you did yourself a disservice by not
acquainting yourself with the topic at hand before commenting, also.


-- richard


Neil Blakey-Milner wrote:

> On Fri 2001-03-16 (06:56), richard childers wrote:
> > FreeBSD probably could have addressed this, early in its existence, by adapting
> > into the team, a few people whose job was, not to write code, but to work with
> > the developers and to insure that their (often incoherent) documentation was
> > turned into sequential, step-by-step instructions.
>
> You mean people like myself, Jeroen, Alex, Jim, Nik, and others?
>
> Oh.&nbsp; We suck.
>
> Never mind.
>
> Neil
> --
> Neil Blakey-Milner
> nbm@mithrandr.moria.org

--
Richard A. Childers
Senor UNIX Administrator
fscked@pacbell.net (email)
415.664.6291 (voice/msgs)

# Providing administrative expertise (not 'damage control') since 1986.
# PGP fingerprint: 7EFF 164A E878 7B04 8E9F&nbsp; 32B6 72C2 D8A2 582C 4AFA


</pre>
</blockquote>

<p>richard childers wrote:
<blockquote TYPE=CITE>Neil Blakey-Milner complains:
<p>"You mean people like myself, Jeroen, Alex, Jim, Nik, and others?"
<p>"Oh.&nbsp; We suck."
<p>"Never mind."
<p>I don't see it being targeted personally but if you want to take it
that way you are
<br>welcome to. I believe in free will ... and full responsibility.
<p>On the other hand, if you cared about it you'd be subscribed to freebsd-questions
and
<br>you wouldn't need people surreptitiously forwarding my messages to
you; you would
<br>have spoken up much sooner, in defense of your group; you'd be proactively
responding
<br>to negative feedback instead of getting defensive.
<p>For instance, every time mail gets directed to mwm@mired.org, I get
a reply from
<br>Michael's qmail installation telling me that that my mail has been
redirected to a
<br>non-existent address and is being returned as undeliverable. This,
based on
<br>information and belief, is Mike's best approach to dealing with negative
feedback. I
<br>can probably forward the bounce to this message, when I get it, if
you don't believe
<br>me.
<p>If that's the sort of behavior that you think should garner your team
my respect ...
<br>think again.
<p>All that aside, there is some nice FreeBSD documentation out there as
well as some
<br>bad stuff and I have no basis for assuming that you personally are
the author of any
<br>of the documents I have heard complaints about, at this point in time.
<p>Apparently you have not received all of the complaints that were voiced
about
<br>documentation, if you are only replying to my comments, and no one
else's. Whomever
<br>was forwarding my comments to you may have done you a disservice by
not providing the
<br>entire exchange; of course, we could argue that you did yourself a
disservice by not
<br>acquainting yourself with the topic at hand before commenting, also.
<p>-- richard
<p>Neil Blakey-Milner wrote:
<p>> On Fri 2001-03-16 (06:56), richard childers wrote:
<br>> > FreeBSD probably could have addressed this, early in its existence,
by adapting
<br>> > into the team, a few people whose job was, not to write code, but
to work with
<br>> > the developers and to insure that their (often incoherent) documentation
was
<br>> > turned into sequential, step-by-step instructions.
<br>>
<br>> You mean people like myself, Jeroen, Alex, Jim, Nik, and others?
<br>>
<br>> Oh.&nbsp; We suck.
<br>>
<br>> Never mind.
<br>>
<br>> Neil
<br>> --
<br>> Neil Blakey-Milner
<br>> nbm@mithrandr.moria.org
<p>--
<br>Richard A. Childers
<br>Senor UNIX Administrator
<br>fscked@pacbell.net (email)
<br>415.664.6291 (voice/msgs)
<p># Providing administrative expertise (not 'damage control') since 1986.
<br># PGP fingerprint: 7EFF 164A E878 7B04 8E9F&nbsp; 32B6 72C2 D8A2 582C
4AFA</blockquote>
--
<br>Richard A. Childers
<br>Senor UNIX Administrator
<br>fscked@pacbell.net (email)
<br>415.664.6291 (voice/msgs)
<p># Providing administrative expertise (not 'damage control') since 1986.
<br># PGP fingerprint: 7EFF 164A E878 7B04 8E9F&nbsp; 32B6 72C2 D8A2 582C
4AFA
<br>&nbsp;</html>

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