Date: Tue, 25 Feb 2003 15:22:16 -0500 From: Bill Moran <wmoran@potentialtech.com> To: support@global.net.uk Cc: questions@freebsd.org Subject: Concerns about your 403 errors Message-ID: <3E5BD078.90001@potentialtech.com>
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Dear Mysterious Unnamed Tech Support Person, I frequently donate time to the FreeBSD project by answering questions on the freebsd-questions@freebsd.org mailing list. We recently had one of your users ask "what is the daemon and why is it on my web page": http://www.users.globalnet.co.uk/~hhorse/ I'm sure I speak for many people involved with FreeBSD when I say, We're glad to see that you're using FreeBSD and glad that you promote it, but we would appreciate it if you could provide a little more information to your users. Something like "If you are having difficulties, click on this link to email tech support" that would take the user's attention away from the beastie and keep them from searching in the wrong place for the answer to their problem. As you can guess, we were unable to do anything more for your user than refer him back to your tech support. -- Bill Moran Potential Technologies http://www.potentialtech.com To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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