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Date:      Fri, 13 Aug 1999 08:30:43 -0600
From:      Nate Williams <nate@mt.sri.com>
To:        Terje Elde <delta@xti.org>
Cc:        Brian Somers <brian@FreeBSD.org.uk>, freebsd-mobile@FreeBSD.ORG
Subject:   Re: Which laptop? Any comment on the vaios?
Message-ID:  <199908131430.IAA10398@mt.sri.com>
In-Reply-To: <19990813093056.A19818@mordor.xti.org>
References:  <Pine.BSF.4.05.9908121044550.13706-100000@kim.ispra.webweaving.org> <199908121708.SAA04631@keep.lan.Awfulhak.org> <19990813093056.A19818@mordor.xti.org>

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> Anyways, I have a feeling most ppl run into these kinds of shit no matter
> which laptop they buy, anyone have any positive reports?

We've had *tremendous* luck with ThinkPads.  My company bought a
boatload of them (100 or so...) for a govt. project, drilled a number of
holes in them so we could use external batteries, and then handed them
out to 18 year old army guys during field excercises.

As you can imagine, they were dropped, kicked, spit on, and had all sort
of weirdness done to them.  They fixed/replaced every one of them that
got broken (after a while they finally got the message that the holes we
put in the cases were intentional, cause they kept sending us 'fixed'
cases for the first 4-5).

Even a year after the boxes were out of date and the Trackpoints were
going bad they fixed them for free.

In short, IBM has been great.  Yes, they are expensive, but as long as
you buy them from IBM (and not from someplace like RadioShack that
claims to do its own warranty work), then you'll get great service.



Nate


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