Date: Mon, 24 Apr 1995 21:46:09 -0700 From: "Jordan K. Hubbard" <jkh@freefall.cdrom.com> To: Gary Roberts <gary@wcs.uq.oz.au> Cc: hsu@freefall.cdrom.com (Jeffrey Hsu), hackers@FreeBSD.org Subject: Re: Gating hackers into the newsgroups Message-ID: <12925.798785169@freefall.cdrom.com> In-Reply-To: Your message of "Tue, 25 Apr 95 13:49:07 %2B1000." <9504250349.AA15765@wcs.uq.edu.au>
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> What I'm trying to do is in *addition* to the FAQ mechanism. Others > working on FAQs aren't going to be affected by what I'm attempting. Except that you'll be an excellent source for raw material.. :-) See my other posting. > My perception (correct me if I'm wrong) is that many people don't take > the trouble to read FAQs, READMEs, INSTALL_NOTES, etc and just blaze > away with questions anyway which swamp the developers. They do send You're not wrong... > e-mail or post to newsgroups so I imagine they would be mightily > impressed to receive personalised assistance from a dedicated helper. You're right... > Hopefully, the *committed* user base thereby grows and the whole > process eventually snowballs -- and we catch up and surpass Linux :->. You're dreaming... But it's a nice dream. :-) > Yeah, but as they say "Nothing engenders brand loyalty more than good, > old-fashioned, personalised service". That's tellin' em, Gary! Sic' em! Go get 'em! :-) :-) Jordan
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