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Date:      Thu, 14 Oct 1999 19:23:47 +0200
From:      Brad Knowles <blk@skynet.be>
To:        Doug <Doug@gorean.org>, Jamie Norwood <mistwolf@mushhaven.net>
Cc:        "Daniel C. Sobral" <dcs@newsguy.com>, "Paul M. Lambert" <plambert@magiclemurs.com>, stable@FreeBSD.ORG
Subject:   Re: Roasting Newbies
Message-ID:  <v04205521b42bc1262ab9@[195.238.21.204]>
In-Reply-To:  <Pine.BSF.4.10.9910141003070.8744-100000@dt050n71.san.rr.com>
References:   <Pine.BSF.4.10.9910141003070.8744-100000@dt050n71.san.rr.com>

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At 10:08 AM -0700 1999/10/14, Doug wrote:

> 	It is cabable of that, but managing this on the scale we're
> talking about with the FreeBSD lists is just not an easy task. This idea
> has been proposed often, and always rejected by the very people you claim
> to want to help.

	I can't speak for whether or not it is practical in the context 
of the FreeBSD lists (I'm not the postmaster, after all), but I can 
speak within my experience. [0]

> 	As much as I applaud any efforts to increase the level of user
> education, I have to say that I think an automated response just will not
> do.

	IMO, if it's not an automated response, the rules won't be 
implemented with any regularity, and the inappropriate questioners 
will not learn.

	You've got to set things up so that it is impossible for humans 
to screw up this task, because they're not real good at following 
precise recipes for exactly how to act, and reliably applying those 
rules each and every time.  However, computers *are* real good at 
precisely these sorts of things.


	If you don't automate it, it won't happen.




[0]  I've been running mailing lists for a number of years, mostly 
small ones with Majordomo, but also some larger ones with 
industrial-strength tools such as Listserv.

-- 
   These are my opinions -- not to be taken as official Skynet policy
  ____________________________________________________________________
|o| Brad Knowles, <blk@skynet.be>            Belgacom Skynet NV/SA |o|
|o| Systems Architect, News & FTP Admin      Rue Col. Bourg, 124   |o|
|o| Phone/Fax: +32-2-706.11.11/12.49         B-1140 Brussels       |o|
|o| http://www.skynet.be                     Belgium               |o|
\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/
  Unix is like a wigwam -- no Gates, no Windows, and an Apache inside.
   Unix is very user-friendly.  It's just picky who its friends are.


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