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Date:      Tue, 4 Feb 1997 02:01:45 +0000
From:      "Troy Settle" <rewt@i-Plus.net>
To:        questions@FreeBSD.ORG, Customer_Support@LOGITECH.COM
Subject:   Re: "Twain compliant" scanner driver???
Message-ID:  <199702040648.BAA24638@radford.i-plus.net>
In-Reply-To: <Pine.FBS.3.95.970202184213.677F-100000@localhost>
References:  <32F50656.446B9B3D@best.com>

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I've been meaning to order a new mouse, and was going to get a 
logitech... anyone have any alternatives?  Seems Logitech doesn't 
care to support either of the operating systems I use (FreeBSD and 
NT).


> On Sun, 2 Feb 1997, Burton Sampley wrote:
> 
> > Attached is a message I sent to Logitech customer support and their
> > reply.  Since Logitech is refusing to support their products for any OS
> > other than Micro$oft, 
> 
> When did M$ come out with an OS?  :)
> 
> > Any suggestions?
> 
> Yeah.  See the cc: line.
> 
> > Customer_Support@LOGITECH.COM wrote:
> > > 
> > > Customer Support
> > > 02/01/97 11:25 AM
> > > 
> > > I'm running FreeBSD 2.2 -Beta Unix (based on BSD 4.4 lite from U.C.
> > > Berkeley).  Is a Unix driver available for the scanner board scanman 256
> > > hand held scanner?  If so, which Unix is it for?  Is the source code
> > > avaiable for modification for my Operating System?  Is a release of
> > > FotoTouch available as well (and the sorce)?
> > > 
> > > Hello Burton,
> > > 
> > > Logitech does not support the use of its scanners in environments other
> > > than DOS, Windows v3.1x or Windows 95 (depending on the model scanner
> > > and the version of software being used).  There are currently no plans
> > > to support other platforms such as Unix, OS/2 or Windows NT.  
> 
> Since Logitech doesn't support the operating systems I use I won't
> purchase any of their products even if third party support is available. 
> 
> (Not much help to you, Burton, but at least the rest of us can keep from
> getting our appendages caught in the wringer.)
> 
> > > The information necessary to create a driver for ScanMan 256 is 
> > > proprietary, and therefore unavailable, as is source code.  
> 
> So even if I did run M$ stuff I'd still have limited software available.
> 
> Logitech will still do OK though, plenty of Bill's lemmings out there.
> 
> --------------------------------------------------------------------------
> Jack O'Neill                    Finger jacko@diamond.xtalwind.net or  
> jack@xtalwind.net               http://www.xtalwind.net/~jacko/pubpgp.html
> #include <std_disclaimers.h>    for my PGP key.
>  PGP Key fingerprint = F6 C4 E6 D4 2F 15 A7 67   FD 09 E9 3C 5F CC EB CD
> --------------------------------------------------------------------------
> 
> 
--
Troy Settle <st@i-Plus.net>
Network Administrator, iPlus Internet Services
http://www.i-Plus.net

( Stuff I said does not reflect the company I work  )
( for unless I'm speaking on behalf of said company )



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