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Date:      Sat, 10 Feb 2001 14:21:45 +1030
From:      Greg Lehey <grog@lemis.com>
To:        rootman <rootman@xmission.com>
Cc:        ML Duke <mlduke@concentric.net>, Brian Astill <bastill@sa.apana.org.au>, Sue Blake <sue@welearn.com.au>, Yong Lim <yong@csfi.com>, Rick Hamell <hamellr@heorot.1nova.com>, "SILVER, MICHAEL A" <MSILVER@scana.com>, freebsd-newbies@FreeBSD.ORG
Subject:   Re: Function of -newbies
Message-ID:  <20010210142145.F83943@wantadilla.lemis.com>
In-Reply-To: <01020920404502.00330@blackmirror.xmission.com>; from rootman@xmission.com on Fri, Feb 09, 2001 at 08:10:43PM -0700
References:  <Pine.BSF.4.10.10102091722130.562-100000@mlduke.concentric.net> <01020920404502.00330@blackmirror.xmission.com>

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On Friday,  9 February 2001 at 20:10:43 -0700, rootman wrote:
> On Fri, 09 Feb 2001, ML Duke wrote:

>> Personally, if a newbie asks a question and I know the answer -- I
>> answer it, as in the recent: mount /cdrom
>
> Yes but this isn't what the list was ever created or intended for.

That in itself wouldn't be a problem.  The problem is the "blind
leading the blind" syndrome.  Many people who answer questions on
-questions don't read -newbies.  Others, like myself, have promised
not to answer questions on -newbies.  The result is that people who
ask questions on -newbies stand a better chance of getting no answer
or the wrong answer than if they had asked the question on -questions.

In addition, there are a large number of lurkers on both -questions
and -newbies.  If you answer a question on -newbies, the -questions
lurkers never get to see it.

>> My Unix _Mentor_, a real pro, gave me the above.  Now we are
>> supposed to RTFM, I agree, and while man pages are not _quite_ the
>> greek they used to be, mount /cdrom is still invisible as far as I
>> am concerned. Told my Mentor so, and in a round a bout way, he
>> agreed. But you ask that on questions, and watch for the flame.

Based on what I've seen here, it's difficult to comment.  I don't even
know if the answer was right.

> I've asked questions like this on -questions and never got flamed.
> In fact, most of the time, it was just the opposite.  I got very
> helpful responses and even additional/related information and tips.
>
> Maybe I was just lucky?

Or maybe you asked your question in a sensible way.

There is a valid point that you're liable to get a negative comment if
you ask a question on -questions without engaging your brain.  Some
people find this unnerving, but few people still send real
nastigrams.  That's why I send out the reference to
http://www.lemis.com/questions.html every week.

> Maybe it was because I posted my question in a polite manner and
> indicated that I had already tried searching for related info on the
> topic before posting to -questions?

That's a good start.

>> So where's the harm?
>> Newbies don't jump each other (with a rare exception).
>
> The harm is that when people new to the newbies list post technical
> questions and they get answered, it just creates a viscious cycle
> and confusion.  First, they think since their question got answered,
> it's all right to ask more..."Hey, tell a friend."  Then later,
> confusion and frustration set in when they're reminded to ask
> questions in -questions.

That in itself isn't as important as the ones I mentioned above.

Greg
--
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