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Date:      Mon, 28 Jan 2002 11:53:50 -0600
From:      "Robert D. Hughes" <rob@robhughes.com>
To:        "Nate Williams" <nate@yogotech.com>, "Justin White" <justinfinity@mac.com>
Cc:        <freebsd-stable@FreeBSD.ORG>
Subject:   RE: firewall config (CTFM)
Message-ID:  <B95B566BD245174196CA4EE29E5818831B6469@HEXCH01.robhughes.com>

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While this will probably get me flamed to no end, users not reading the
docs and keeping up with advisories (sys admins are users too) is only
the cause of little things like nimda, code red, and probably at least
90% of all the other problems people report with any system. If you've
read them, and at least tried to follow them and it still doesn't work,
I have great sympathy and want to help. I never answer a question on a
list that I know I can look at a manual and find the answer to in under
a half-hour. Most questions I see posted can be easily solved by 15-30
minutes of reading though. Heck, I've made my entire career on the fact
that I'm willing to do a bit of research when everyone else throws up
their hands and says "it don't work".

Just my .02,
Rob

-----Original Message-----
From: Nate Williams [mailto:nate@yogotech.com]
Sent: Monday, January 28, 2002 11:20 AM
To: Justin White
Cc: freebsd-stable@FreeBSD.ORG
Subject: re: firewall config (CTFM)


> i'm not trying to be mean, but if you don't read the docs

A comment in a configuration file that the user should never have to see
is considered documentation?

*sheesh*


Nate

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