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Date:      Tue, 3 Aug 1999 18:12:29 +0200
From:      MICHAEL_HEITMEIER@HP-Germany-om12.om.hp.com
To:        FreeBSD-Newbies@FreeBSD.ORG, mpoulin@honk.org
Subject:   RE: basic info on freebsd needed...
Message-ID:  <H0000d7d05c9ee09@MHS>

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> I think that anyone considering tackling the desktop OS market
> would do well to examine this installation procedure.

Based on my experience
a) most users are spoiled by Windows and
b) FreeBSD could be made more user friendly.

The two work together very powerfully: people who are used to not having 
to configure anything in detail (like me :-) have a hell of a time to dig 
through the many many config files and parameters that produce a truly 
tuned system. In all honesty: I'll never do that simply because I don't 
have the time or the inclination to become a Unix guru.

What most Unix people (this is by no means limited to FreeBSD) seem to 
don't understand is that a Computer is in 99% of all cases a solution to a 
problem, not a problem in itself. So on the one hand I am still amazed 
that the generic kernel simply boots without further ado (try that under 
Windows!!), even if you change the motherboard or NIC while on the other 
hand I am equally amazed that apparently 'tuning the kernel' is 'one of 
the chores every Unix administrator has to endure'. Wait a minute, 
administrator?

This is where the system serving people who HAVE to have the detailed 
knowledge meets the masses of people who only want to click on things and 
use the computer as a tool. Please spare me from the arrogant comments 
that 'knowing how to use a mouse does not mean knowing how to use a 
computer'. So what? Do you have to know what factors influence the quality 
of the ignition spark in order to drive a car? Some people do, others just 
get from A to B.

In my perception (reading tons of mails and posts) it's mostly an attitude 
problem: the people who develop FreeBSD are technical wizards and gods and 
what ever else. Agreed. The people at Microsoft are marketing wizards, 
right? They produce something the masses want: colourful, clickable 
programmes and never mind what's under the hood.

As usual the truth is somewhere in the middle: there has to be room for 
users to grow. The innards of the OS and programmes should be available to 
people who feel inclined to fiddle, hack, improve etc. At the same time, 
the innards should not be pushed in the users face as is the case with 
FreeBSD. Of course, everybody has a choice: FREEbsd in another sense: I 
don't have to put myself through the ordeal, I can just shell out K$ for 
NT. Never mind if that solves the users problem, that's not the point. The 
point is one of direction: while everybody seems to agree that FreeBSD is 
the most stable OS that money can buy (pardon the pun) where is it headed?

To return to the last post: Does anybody really even consider 'tackling 
the desktop OS market'? Sorry to come back to MS again but their strength 
is obviously not so much on the technical side but in their single minded 
drive to capture market share and make a ton of money. This is only 
possible if MANY people use their products which in turn means they have 
to be simple to use. User friendliness therefore is not a 'nice to have' 
but critical to their strategy.

So, where does that leave FreeBSD? I don't know if there even is an 
explicitly stated direction, let alone what it is. What I know for sure is 
that the more time it takes and the more complex the system is to set up 
and use the less appeal it has for an average computer user. The server 
niche FreeBSD has will be around for a few years but if it does not come 
out of the corner and moves to the desktop then it will become a curiosity 
just like the bloke down the street who manages to squeeze 1% more horse 
power out of his engine and in the end also just drives from A to B.


Yes I enjoy the ease of use of Windows and yes I also enjoy the stability 
of FreeBSD and the freedom it gives me to configure things. Now can I have 
both please?

Michael



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