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Date:      Sun, 2 Feb 1997 18:53:03 -0500 (EST)
From:      jack <jack@diamond.xtalwind.net>
To:        Burton Sampley <bsampley@best.com>
Cc:        questions@freebsd.org, Customer_Support@LOGITECH.COM
Subject:   Re: "Twain compliant" scanner driver???
Message-ID:  <Pine.FBS.3.95.970202184213.677F-100000@localhost>
In-Reply-To: <32F50656.446B9B3D@best.com>

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On Sun, 2 Feb 1997, Burton Sampley wrote:

> Attached is a message I sent to Logitech customer support and their
> reply.  Since Logitech is refusing to support their products for any OS
> other than Micro$oft, 

When did M$ come out with an OS?  :)

> Any suggestions?

Yeah.  See the cc: line.

> Customer_Support@LOGITECH.COM wrote:
> > 
> > Customer Support
> > 02/01/97 11:25 AM
> > 
> > I'm running FreeBSD 2.2 -Beta Unix (based on BSD 4.4 lite from U.C.
> > Berkeley).  Is a Unix driver available for the scanner board scanman 256
> > hand held scanner?  If so, which Unix is it for?  Is the source code
> > avaiable for modification for my Operating System?  Is a release of
> > FotoTouch available as well (and the sorce)?
> > 
> > Hello Burton,
> > 
> > Logitech does not support the use of its scanners in environments other
> > than DOS, Windows v3.1x or Windows 95 (depending on the model scanner
> > and the version of software being used).  There are currently no plans
> > to support other platforms such as Unix, OS/2 or Windows NT.  

Since Logitech doesn't support the operating systems I use I won't
purchase any of their products even if third party support is available. 

(Not much help to you, Burton, but at least the rest of us can keep from
getting our appendages caught in the wringer.)

> > The information necessary to create a driver for ScanMan 256 is 
> > proprietary, and therefore unavailable, as is source code.  

So even if I did run M$ stuff I'd still have limited software available.

Logitech will still do OK though, plenty of Bill's lemmings out there.

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