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Date:      Tue, 09 Mar 1999 14:11:04 -0700
From:      Wes Peters <wes@softweyr.com>
To:        Brett Glass <brett@lariat.org>
Cc:        Bill Fumerola <billf@chc-chimes.com>, Brett Taylor <brett@peloton.physics.montana.edu>, Adam Turoff <aturoff@isinet.com>, freebsd-advocacy@FreeBSD.ORG
Subject:   Re: Ports
Message-ID:  <36E58E68.C1F691D@softweyr.com>
References:  <4.1.19990302163944.00a1e620@localhost> <4.1.19990308213030.03ea5c80@localhost> <4.1.19990309092847.04176b50@localhost> <4.1.19990309130444.0416d5c0@localhost>

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Brett Glass wrote:
> 
> At 12:09 PM 3/9/99 -0700, Wes Peters wrote:
> 
> >You seem to have a different view of professionalism than anyone else.  Show
> >me another software company that supports their out-of-date products.
> 
> This one's gonna hurt, I reckon: Microsoft. Patches, fixes, and new software
> for Windows 95 are still available on their Web site.

And the damned thing still crashes daily, and when, after 3 weeks of trying,
you do actually get a live human being on their developer support line, they
tell you they've assigned an engineer to the case and he will get back with
you in 3 to 6 weeks.  Then he tells you you're stupid, it's not supposed to
do that, and closes the bug, so he can get on to the next of 104,000 bugs
in his queue alone.

Sure, Microsoft supports their products.  Been there, done that, got the
rectal fissures to show for it.

> It shouldn't require even as much effort as picking up a bag of rocks.
> The problem here seems to be systemic.

Yeah: people keep asking for freebies without wanting to contribute back.

-- 
             Where am I, and what am I doing in this handbasket?

Wes Peters                                                     +1.801.915.2061
Softweyr LLC                                                  wes@softweyr.com


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