Date: Mon, 9 Jun 1997 08:30:28 +0800 From: chas <sweeting@neuronet.com.my> To: freebsd-isp@freebsd.org Subject: 2 error messages may shed light on mailhub problem ? Message-ID: <3.0.32.19970609082400.00dbda38@neuronet.com.my>
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Last week I asked for help regarding customers being unable to collect mail from a mailhub I am running on a FreeBSD box with several virtual domains (implemented through changes to rule S98 of sendmail). Thanks to everyone for the advice though I could not pinpoint the error in my configuration. As mentioned, we are not an ISP. So the customer connects via dial up to one of this country's 2 ISPs. I have noticed 2 error messages only appear on the console the past week. These are : NAA00753: SYSERR(root): collect: I/O error on connection from btr-21-101.tm.net.my, from=<sumi@mdc.com.my.: Connection reset by btr-21-101.tm.net.my and jun 7 23:23:23 popper: Unable to get canonical name f client, err=60 Does anyone have any idea if this is : a) a misconfiguration at the ISP ? b) an error with qpopper ? c) the client's email program (eudora 3 or NS 3) ? tm.net.my is the name of the ISP in question. mdc.com.my is the name of the virtual email domain being run on the mailhub (peace.com.my). if it helps : resolv.conf: ------------ domain peace.com.my nameserver 202.184.153.3 etc/host -------- 127.0.0.1 localhost localhost.peace.com.my 202.184.153.15 dove.peace.com.my dove etc/host.conf ------------- bind hosts As suggest by John Beukema : "Could be DNS. try pinging with an IP address not a name. Put the IP number and domain name in /etc/hosts and put host ahead of bind in /etc/host.conf" I could ping ok. Do you actually mean putting the IP number of the virtual domain in /etc/hosts too ? Apologies for my ignorance. I have not once had problems collecting mail (only sometimes pinging) from an account I have at this virtual domain (mdc.com.my) over LAN so I think DNS is not the problem. sorry for dragging this one out. Thank you very much in advance - this problem is seriously stressing us and the customer out, chas
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