Date: Wed, 11 Jun 1997 12:06:46 +0000 (GMT) From: spork <spork@super-g.com> To: Blaine Minazzi <bminazzi@denverweb.net> Cc: isp@freebsd.org Subject: Re: Internet providers discouraging customers from unix Message-ID: <Pine.BSF.3.95q.970611120251.29194C-100000@super-g.inch.com> In-Reply-To: <339E2562.2C453FBA@denverweb.net>
next in thread | previous in thread | raw e-mail | index | archive | help
We do like to help people out with UNIX setups when possible, but as of late, we've been getting *alot* of calls from people with shiny new SGI 02's, that have never ventured outside the GUI. I have never even touched an SGI, much less seen how ppp is configured on one, so in cases like this, the answer ends up being, "call SGI tech support"... Now the BSD and Linux DYI's, those people are fun. They have an inherent curiosity, and they end up learning alot about the protocol in the process of setting up their PPP connections. All in all, we're much more likely to help folks running a free "unsupported" (those are sarcasm quotes, BTW) OS rather than Joe User who just bought a big SGI box for graphics use... my $.02 Charles On Tue, 10 Jun 1997, Blaine Minazzi wrote: > Jacob Suter wrote: > > > > My point (as the support personel of intrastar.net)... morons shouldn't > > use unix... If I have a user that calls and does something to the tune of > > "I GOT MY (unix type) CD TODAY - PLEASE TELL ME HOW TO EXPLOIT SOMETHING > > COOL!" I'm not going to be super-keen on telling this person what to > > do.Unix IMHO is for elite people, not for lowly lamer people (ie - the guy > > that barely knew enough to go to WAlmart and spend a lot of money on a > > packard bell).. > > > > JS > > Most "lowly lamer people" as you put it have _no_ interest in Unix. > They just want the latest whiz bang machine, loaded with the latest > version of whatever microsquish decides to pass off as an operating > system. > > Fortunatley, most of the people who are responsible for the exsistance > of freeBSD and Linux, actually want to help people learn more, rather > than treat everyone who knows less than they do as morons. > > We all get the "ASSHOLES DO VEX ME!" attitude from time to time. > That is when we know that we are in need af a vacation. > > I find that most of the users I have that use some variation of unix, > are far more able to solve their own problems than other users. > I might have to spend a little more time at first, but they are usually > not anywhere near as hard to deal with as the people who cannot even > change directories, IF they even know what a directory is. > > They may be begginers with Unix, but, I am quite sure that you were a > beginner once also. I will even lay odds than you made some of the > exact same stupid mistakes as the rest of us. I will also bet that > there were times that you recieved help from someone more astute than > yourself... Why not pass it on? > > Bkm >
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?Pine.BSF.3.95q.970611120251.29194C-100000>