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Date:      Fri, 11 Apr 1997 01:47:32 -0700 (PDT)
From:      Michael Dillon <michael@memra.com>
To:        isp@freebsd.org
Subject:   Re: Some advice needed.
Message-ID:  <Pine.BSI.3.93.970411014147.18192D-100000@sidhe.memra.com>
In-Reply-To: <3.0.1.32.19970411023357.00b84100@sentex.net>

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On Fri, 11 Apr 1997, Mike Tancsa wrote:

> >	Hmmm, isn't there anyway to track down a external modem at all? 

It's simpler than that. Just keep stats on modem usage. Then check your
charts each day and it will be quite obvious if a line is not used at all
or has a much shorter average call time (i.e. it's disconnecting people).
Once you see what looks like a problem modem, you can test it by dialing
into that line's real number.

> problematic and give lower connection speeds that the others.  With
> external analog modems, you dont have any way of tracking this.

Sure you do. There are lots of ISP's out there with hundreds of external
modems. They manage to track them quite well.

> Once you
> have 50+ modems, snooping around them starts to become a real pain, and
> again will cost you money... 

Inefficiency will cost you money. But creative thinking will often save
you more than anything else.

> Dont know what Annex has done recently... I thought they were bought up by
> one of the big players... Like I said, I like and use Livingston stuff...

If you aren't in a hurry to buy new equipment, the best bet would be to
head of to ISPCON in San Francisco, the end of August, and check out all
the equipment vendors that will be there in full force.

http://www.ispcon.com


Michael Dillon                   -               Internet & ISP Consulting
Memra Software Inc.              -                  Fax: +1-250-546-3049
http://www.memra.com             -               E-mail: michael@memra.com




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