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Date:      Thu, 12 Jun 1997 13:41:42 -0400 (EDT)
From:      listuser <listuser@h2o.journey.net>
To:        "Stephen A. Derdau" <sderdau@xtdl.com>
Cc:        "Victor A. Sudakov" <vas@vas.tomsk.su>, isp@FreeBSD.ORG
Subject:   Re: Internet providers discouraging customers from unix
Message-ID:  <Pine.BSF.3.95q.970612133849.20682A-100000@h2o.journey.net>
In-Reply-To: <Pine.BSF.3.91.970610164455.8468A-100000@user.xtdl.com>

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I probably have an interesting case I have POPS in Detroit/Chicago other
areas of Michigan and part of Kansas. I have over 40% running on MAC about
22% Running on some variation of Unix. Less that 1% on OS/2 or BeOS. and
the remainder splitting between Win95/Win3.1/WinNT. I am sure this stat is
way out of the ordinary but we market for the Unix people and seem to get
alot of Mac people from some strange reason :)

--Matt
Matthew S. Bailey
journey communications, l.l.c
mbailey@journey.net

On Tue, 10 Jun 1997, Stephen A. Derdau wrote:

> We a provider here in NH.....Doesn't matter to us what you want to run.
> Unix, Win95, NT....whatever it is were happy to help out.  O yes
> Even MACs are fine with us......
> 
> Stephen A. Derdau
> XTDL inc
> 603 4714700		"It's just a matter of perspective"
> 	
> 
> On Tue, 10 Jun 1997, Victor A. Sudakov wrote:
> 
> > Adrian Chadd wrote:
> > > > 
> > > > > They all seem to end up saying "talk to your ISP" but my ISP will not
> > > > > deal with anyone running any sort of U*ix system. Anyone got any ideas?
> > > > 
> > > > I have seen many messages of this kind recently. Is it a new fashion in
> > > > internet service providing or do those providers receive money from Bill
> > > > Gates?
> > > 
> > > I certainly don't receive money from Bill :-)
> > 
> > Are you a provider? What is your company's attitude to clients running unix?
> > 
> > > 
> > > Thing is, with larger ISPs, the clueful unix people are usually the
> > > administrators, and are generally kept *AWAY* from user support. 
> > > The droids DOING user support dont know anything about unix, and so .. :)
> > 
> > A regular customer only speaks to the support personnel. And suffers from
> > their ignorance. Even if there is a clueful unix person in the company, the
> > general customer is discouraged from using unix by the user support. I think
> > this should be changed, and as soon as possible, too. Admins should say
> > their word.
> > 
> > I myself am lucky to have such an ISP who not only discourages me from using
> > unix, but is very helpful and many times has given me a hand and helped me
> > out of difficult situations. Of course, I am trying not to abuse this
> > generosity and prefer to study a lot of things myself because I understand
> > that if I had Win95 I would not ask so many questions (perhaps ;-))
> > 
> > May be I am somehow a special case but I have setup client internet software
> > on five platforms (MS-DOS, OS/2, Windows 3.1, Windows 95, FreeBSD) and
> > FreeBSD turned out to be the easiest. OS/2 was a nighmare.
> > 
> > -- 
> > Victor Sudakov
> > http://www.tomsk.su/r/persons/vas.htm
> > 
> > 
> 




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