Date: Fri, 15 Mar 2002 23:44:21 +0530 From: Devdas Bhagat <devdas@worldgatein.net> To: questions@FreeBSD.ORG Subject: Re: Web-based helpdesk apps? Message-ID: <20020315234421.A67825@rivendell.worldgatein.net> In-Reply-To: <20020315082119.P61252-100000@teak.adhesivemedia.com>; from philip@adhesivemedia.com on Fri, Mar 15, 2002 at 08:22:25AM -0800 References: <20020315111025.A17446@blackhelicopters.org> <20020315082119.P61252-100000@teak.adhesivemedia.com>
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On 15/03/02 08:22 -0800, Philip Hallstrom wrote: > It's more of a bug-tracker, but you might take a look at Mantis. Not sure > if it's in the ports, but it was very easy to install and you can > configure users to be "reporters" and other users to be "developers" > (which allows them fix/reassign/etc.) > > I think there's another one called KeyStone (check freshmeat) but i > haven't used it... I think it was built exactly for this purpose. Well, theres always rt -> http://www.fsck.com/projects/rt Its in Perl, and uses a Postgres backend, HTML::Mason as the frontend. Very modular in capabitily, and multiuser. Has an email based interface too, with suppoort for ticketing. > On Fri, 15 Mar 2002, Michael Lucas wrote: > > > > > Folks, > > > > I'm looking for a simple little helpdesk application for small network > > management. My ideal program would take entries over the Web, allow > > updates, assigning tickets to technicians, and so on. > > > > Does anyone know of such a thing in the ports collection, or something > > that could port easily to FreeBSD? Devdas Bhagat To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-questions" in the body of the message
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