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Date:      Mon, 4 Oct 1999 09:50:31 -0400 
From:      "Milliken, Scott" <SMilliken@sti.imshealth.com>
To:        "'eakeyson'" <eakeyson@mail1.nai.net>
Cc:        "'stable@freebsd.org'" <stable@freebsd.org>
Subject:   RE: @Home Connect.
Message-ID:  <C26E7066AAA6D211AB16006097A52FCC5F63E1@stiusatlcx1.salestech.com>

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Ed,
	You can either not complain when the service goes out (which it does
quite a bit in Atlanta, but I have no other high speed alternative) or you
can lie and tell them that you are running Windows 95.  As far as the
services go, I only run ssh at home since that will allow me to log in to
the box and to use scp for transferring files.  The "gotcha" in the AUP is
that they leave a clause at the bottom stating that they can change it at
any time without notification.  I was told that I could stop the
web/telnet/ftp services or they could take back their cable modem.  In other
words, their tech support department seems to favor hiring cocky jerks.

Scott

-----Original Message-----
From: eakeyson [mailto:eakeyson@mail1.nai.net]
Sent: Monday, October 04, 1999 9:45 AM
To: Milliken, Scott
Subject: RE: @Home Connect.


So, what are you suggesting? Not calling them at all, or calling them and
telling them that you are using a non-standard OS with non-approved services
running and they will leave you alone...

Either way seems like you will get very little help. I am asking because I
am considering hooking up cable modem to my FBSD 3.3-Stable box as a gateway
for my system and I would like to run some low-volume FTP and HTTP servers
and possibly telnet/ssh.

What did they do after they told you that you were in violation of the AUP?
Spank you and your modem? Sorry for the extra bandwidth....

Ed Akeyson
Guilford, CT

> -----Original Message-----
> From: owner-freebsd-stable@FreeBSD.ORG
> [mailto:owner-freebsd-stable@FreeBSD.ORG]On Behalf Of Milliken, Scott
> Sent: Monday, October 04, 1999 9:05 AM
> To: 'High Voltage'
> Cc: 'stable@freebsd.org'
> Subject: RE: @Home Connect.
>
>
> One extremely important note about @Home service...    make sure that you
> disable all of your services in inetd before ever calling them up
> to report
> outages or for any other tech support issue.  The first time that
> I placed a
> call to them they port scanned me, asked why I was running apache
> and telnet
> and then informed me that I was in violation of the Acceptable
> Usage Policy.
> Also, if you call to report an outage and you list your OS as
> anything other
> than Windows 95 or Windows 98 they simply will not try to diagnose the
> problem from their end.  You can have a Christmas tree of
> blinking lights on
> your cable modem (in Atlanta they use the Cisco uBR900) yet without the
> magical Win9X operating system they'll tell you that it must be a
> problem at
> your end.
>
> Good Luck,
> Scott Milliken
>
> -----Original Message-----
> From: High Voltage [mailto:zapper@idsmail.com]
> Sent: Sunday, October 03, 1999 5:44 PM
> To: FreeBSD-Stable
> Subject: @Home Connect.
>
>
> Hi
>
>   Does anyone know where I can find info on how to set FreeBSD 3.3
> Stable up for a @Home connect?  I'm getting @Home installed this Friday
> and I'd like to be prepared.
>
> Thanx
>
>
>
>
>
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