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Date:      Mon, 19 May 1997 08:59:55 -0600
From:      Blaine Minazzi <bminazzi@denverweb.net>
To:        isp@freeBSD.org
Subject:   Re: radius, usr total control and freebsd
Message-ID:  <33806AEB.557D9B86@denverweb.net>
References:  <Pine.BSI.3.95.970519082658.2510K-100000@buffnet11.buffnet.net>

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Steve wrote:
> 
> My problem with the box was not the box - it was USR policies.  You buy a
> box with X2.  You get a box without control software and without X2.  You
> have to fill in an mail or fax a form and your invoice - assuming you can
> push your vendor into cutting an invoice timely, then you have to dig thru
> a maze of web pages to find a form to set up a web account, you then wait
> days for an approval so that you can wade thru the web pages again, to put
> in your information, to get the information you then need to wade thru
> some more web pages, to generate a key to enable X2 on the box.  Then you
> can fish around for the control software and download that.
> 
> So the problem is not the box - its the policy.

The funny thing is, that this process actually make sense to someone at
USR...   Someone had to actually think this up and implement it.  To
them, it is most likey a "simple" process, and they can not comprehend
why you are having a problem with it.

Which proves once again, that the difference between genius and
stupidity is,
genius has it's limits.

Blaine



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