Date: Sat, 4 Sep 1999 15:00:53 -0700 From: Clark Shishido <clark@desktop.com> To: Ronald Wiplinger <ronald@trace.net.tw> Cc: freebsd-isp@freebsd.org Subject: Re: Tcket system Message-ID: <19990904150053.A42444@desktop.com> In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw>; from Ronald Wiplinger on Sat, Sep 04, 1999 at 07:11:05PM %2B0800 References: <37D0FE49.ABB069CE@trace.net.tw>
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On Sat, Sep 04, 1999 at 07:11:05PM +0800, Ronald Wiplinger emailed: > Does anybody have a "ticket system" ? > > ... or does something else exist? > I personally can't stand Keystone's interface so I went looking for some ticketing systems a couple of months ago. I found this page with many free packages available, http://linas.org/linux/pm.html But I ended up going back to one that I had used before (not listed on the page above), RequestTracker, available at http://www.fsck.com/projects/rt/ It has a web, email and command line interface (great for generating quick reports) --clark To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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