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Date:      Sat, 26 Aug 1995 00:57:52 +0200
From:      Mark Murray <mark@grondar.za>
To:        Gary Palmer <gary@palmer.demon.co.uk>
Cc:        jdl@chromatic.com, freebsd-chat@freebsd.org
Subject:   Re: Here's what I'm thinking... 
Message-ID:  <199508252257.AAA18598@grumble.grondar.za>

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> In message <199508252202.RAA21528@chrome.onramp.net>, Jon Loeliger writes:
> >What we need instead, are some new FRA.  That's "Frequently
> >Read Answers".
> 
> No. What we need to do is to give a test on the FAQ's before we let
> the installation complete... You can't install without having first
> read and understood the FAQ & associated documentation :-)
> 
> >Yes, there's a smiley here.  Sheesh!  :-)
> 
> Hey! You're right, it's just that no-one has figured out how to make
> people read the docs yet BEFORE resorting to e-mail or phoning tech
> support. About the only way I can think of is to burry the e-mail
> addresses deep inside the FAQ :-)

Har, Har. That will just make the buggers phone. C'mon, they just spent
X Dollars/Pounds/Rands/Pesos/Lira and now you want then to _read_?
Get real...

;-)

M
--
Mark Murray
46 Harvey Rd, Claremont, Cape Town 7700, South Africa
+27 21 61-3768 GMT+0200
Finger mark@grumble.grondar.za for PGP key



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